Fund Servicing
Gratitude Inc
Job Category: Fund Servicing
Business Unit: Commercial & Investment Bank
Location: Uptown Bonifacio, Taguig City
Job Schedule: Full-time
Job Shift: Night
Job Description
Join us to grow your leadership impact while delivering accurate, timely outcomes and strengthening operational resilience.
As a Fund Accounting Trades – Vice President within the Fund Servicing team, you will manage the end-to-end workflow across the market trade lifecycle, with a focus on accuracy, controls, and service delivery.
You will lead a Trades team responsible for reconciliations, exception management, and timely completion of daily processing and sign-offs.
You will partner with operational and risk stakeholders to identify issues, escalate appropriately, and drive process and documentation improvements.
Job responsibilities
- Maximize team capacity through resource planning, training, and succession planning.
- Ensure daily controls and processing are completed and signed off, including inquiry resolution, break management, event management, and metrics production.
- Own department issues and escalate in a timely manner to operational and risk leadership.
- Ensure adherence to escalation policies, procedures, and required attestations, maintaining strong ethics and conduct standards.
- Manage people by providing clear direction, coaching, and effective communication of strategic and regulatory changes.
- Review and improve standard operating procedures to reflect new policies and ongoing risk management activities.
- Act as a focal point during issue planning and crisis situations, providing quick operational and technical assessments to protect delivery.
- Ensure business continuity and concentration plans are in place, tested per policy, and understood by the team.
- Validate exceptions above defined thresholds, identify process weaknesses, and drive practical solutions.
- Represent the Global Trades team with internal and external clients, promoting strategy, products, and capabilities.
- Contribute to product strategy by building business cases, supporting prioritization, and implementing governance to deliver agreed outcomes.
Required qualifications, capabilities and skills:
- 10+ years of experience in Trades or fund accounting domain.
- Minimum 4years as People Manager
- Operational subject matter expertise critical e.g. Reconciliation, Settlements, Trade Support
- Strong People Management skills, ability to Lead and Motivate Managers
Validation - HR Review (Virtual Interview) - HMI (Face to Face with the Hiring Managers/Directors)
Internal recruiters will be sharing the Zoom details for candidates opting for virtual interviews. The assigned recruiter will provide the Zoom details directly to the candidate once scheduling is confirmed.
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