Sales Associate
Alex Car Restoration
Alex Car Restoration is looking for a highly organized, proactive, and sales-driven Sales Associate to help grow the business through lead management, customer relationship management (CRM), sales follow-ups, and social media support.
This role is responsible for handling inbound and outbound leads, tracking sales performance metrics, maintaining strong customer communication, and supporting the company’s digital presence.
We are looking for someone who is:
organized
detail-oriented
strong in communication
responsive
sales-minded
passionate about cars and customer experience
Handle inbound inquiries from Facebook, Instagram, TikTok, website, calls, and walk-ins
Conduct outbound lead generation and follow-ups
Schedule client appointments and shop visits
Perform sales calls and customer consultations
Follow up on quotations, pending approvals, and inactive leads
Ensure fast response times to customer inquiries
Assist in converting inquiries into booked projects
Maintain and update CRM systems daily
Track and monitor:
lead response times
show rates
booking rates
close rates
lost leads
repeat customers
Organize customer records and sales pipelines
Prepare weekly and monthly sales reports
Identify bottlenecks and opportunities to improve conversions
Help manage company social media accounts
Reply to messages and comments professionally
Coordinate posting schedules and customer engagement
Assist in creating captions, promotions, and marketing campaigns
Support content gathering during vehicle releases and projects
Help maintain brand consistency across platforms
Experience in sales, customer service, marketing, or CRM management
Strong communication and interpersonal skills
Familiar with CRM systems, Google Sheets, and sales tracking
Comfortable making sales calls and follow-ups
Organized and highly detail-oriented
Can multitask and work in a fast-paced environment
Knowledge of social media platforms and online customer engagement
Passion for cars and automotive culture is a plus
CRM management
Sales pipeline tracking
Customer follow-up systems
Basic social media management
Lead generation
Data tracking and reporting
Appointment scheduling
Copywriting/caption writing
Lead response time
Show rate
Booking rate
Close rate
Monthly sales generated
Follow-up completion rate
Customer satisfaction
Social media engagement growth
Fast-paced automotive restoration and customization shop
Team-oriented environment
Opportunity for growth within the company
Exposure to premium and collector vehicles
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