Office Clerk (Counter)
Full-time
ABIC Manpower Service Corp.
- Greet and welcome clients at our travel agency counter, ensuring a positive first impression
- Actively listen to client needs and preferences to recommend suitable travel packages and services
- Provide accurate and up-to-date information on destinations, accommodation, transportation and activities
- Assist clients with booking and payment processes, ensuring a seamless experience
- Follow up with clients to confirm travel arrangements and address any queries or concerns
- Maintain detailed records of client interactions and bookings
- Collaborate with the wider team to identify opportunities to enhance the customer experience
- Open for Fresh Graduate or at least 6 months - years' experience in a customer service or counter role, preferably within the travel and tourism industry
- Strong communication and interpersonal skills with the ability to engage with clients from diverse backgrounds
- Excellent knowledge of local and international travel destinations, accommodation options and transportation services
- Proficient in using booking systems and other travel-related software
- Flexible and adaptable, with the ability to work effectively in a fast-paced environment
- Passionate about the travel industry and delivering exceptional customer experiences
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years.
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Detail-oriented and customer-focused.
- Responsibilities and Duties: Ability to multitask and manage time effectively.
- Company events
- Paid training
- Pay raise
- Staff meals provided
- Company events
- Paid training
- Pay raise
- Promotion to permanent employee
- Staff meals provided
What we're looking for
Requirements
Job Types: Full-time, Fresh graduate
Benefits:
Work Location: In person
Job Types: Full-time, Fresh graduate
Benefits:
Vacancy posted 13 hours ago
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