Blended Agents (Email, Chat & IB/OB Voice) | On-site
Full-time
EastWest BPO - MCI
Handle inbound order entry and order status calls made by new and existing customers.
To assist customers with queries via Emails/Chats and deal with multiple customers at the same time.
Follow communication scripts when handling different topics.
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.
Seize opportunities to upsell products when they arise.
Build sustainable relationships and engage customers by taking the extra mile.
Keep records of all conversations in our call center database in a comprehensible way.
Meet personal/team qualitative and quantitative targets.
Vacancy posted 13 hours ago
Similar jobs that could be interesting for youBased on the Blended Agents (Email, Chat & IB/OB Voice) | On-site in Pampanga vacancy
- ...Creating sketches, illustrations, and a final rendered artwork that communicates the clients ideas / concept effectively 3. Iterating on designs based on feedback from clients 4. Ensuring that the final artwork aligns with the overall creative direction of the project...
- ...that specialises in high-performance web-sites, software and mobile applications. Answer emails sent by Japanese users or in-house... ...Japanese client's concern and answer based on the manual Handle all Japanese emails and Chat Provide basic troubleshooting...
- ...We are looking for friendly, professional Call Center Agents to join our team. You'll be the voice of our company, helping customers with questions, product... ...center experience SH/SHS Grad Willing to work on site Basic computer literacy Good communication...
30000 Php
...winning employment experience. As a Chat Service Representative working... ...services including chat, text, email, social media, direct messaging... ...customers quickly, consulting on products with compassion or... ...50 KM radius from TTEC Pampanga site What You Can Expect...25000 Php
...even if you’re a beginner. We are currently hiring for a Non-Voice Account with limited slots available, so apply now while... ...openings last. What You’ll Do: Handle customer concerns via chat and/or email (no calls) Provide accurate and timely responses...- ...Bonus and 20k Relocation Bonus (residing in Bulacan, Tarlac, Bataan and Nueva Ecija Description Assist customers via phone, email, and chat to resolve inquiries and issues. Provide information about products and services to enhance customer understanding....
- ...We're Hiring for Call Center Agents who are approachable, customer-focused, and ready to make a difference. In this role, you'll handle... ...At least 6 months call center experience Willing to work on site Education: At least high school or senior high school graduate...
- ...Non Voice Local Account | No BPO Experience Needed | Concentrix Clark Pampanga | HS/SHS... ...Description: Handle customer inquiries via chat and email (non-voice) Provide accurate... ...Free P2P bus rides Exclusive discounts on gyms, pharmacies, wellness centers and more...
15000 - 40000 Php
...NOW HIRING — Voice, Non-Voice, Work-From-Home & Back Office Opportunities... ...company systems. Non-Voice / Chat Support Roles Assist customers through chat, email, and ticketing platforms. Investigate... ..., or College Graduate (depending on account requirements). Good...- ...Responsibilities Answer customer inquiries via phone, email, or chat. Resolve complaints and provide effective solutions. Process orders , payments, and refunds. Assist with product and service support . Maintain accurate customer records in the system...
- ...We are looking for friendly, professional Call Center Agents to join our growing team. You will be the first point of contact for our... ...months call center experience SH/SHS Grad Willing to work on site Basic computer literacy Good communication skills...
- ...NOW HIRING — Voice, Non-Voice, Work-From-Home & Back Office Opportunities! CareerFlex PH... ...Respond to customer inquiries via phone, email, chat, or social media. Provide accurate information... ...incentives and bonuses (depending on company policy). Health and wellness...
15000 - 40000 Php
...NOW HIRING — Voice, Non-Voice, Work-From-Home & Back Office Opportunities... ...Mobile Number • Location • Email Address • Work Experience (or... ...systems Non-Voice / Chat Support Roles • Assist customers... ...are also welcome (depending on account requirements) • Good communication...- ...relationships and provide excellent customer service ~ Stay up to date on all relevant company and product updates and information. ~... ...a genuine connection with our customers ~ At least 6 months Chat Support Experience (A must Have) ~ HS Grad, SHS Grad,...
- ...Customer Service Representative (CSR) Job Type Full-time On-site Salary Competitive salary package Performance... ...Responsibilities 1)Respond to customer inquiries via phone, email, or chat 2)Provide accurate information about products and services...
27000 Php
...• Handle customer inquiries via phone, chat, or email in a professional and timely manner • Provide... ...accurate information and solutions based on company products and services • Ensure... ...skills Willing to work on-site in Clark, Pampanga No previous BPO experience...- ...and office facilities so clients can focus on core business, offering transparent... ...acceptable. The job is predominantly non-voice work. Reflexes and Coordination: Exceptional... ...operational requirements ~ Full-time on-site at Clark, Pampanga (Building 28, Philexcel...
- ...class environment with premium perks. Available Locations (On-Site) We are hiring for our hubs in: PAMPANGA Compensation... ...Responsibilities Resolve customer inquiries via phone, chat, or email with precision. Troubleshoot issues to ensure first-contact...
- ...SITE ARCHITECT Role: Oversee on-site architectural works to ensure quality, compliance, and timely project delivery. Responsibilities: Supervise construction activities on-site Review drawings and materials Coordinate with licensed professionals and project...
- ...PIONEER BPO! We have immediate openings for skilled agents across our top accounts in multiple sites. LOCATIONS (On-Site Only) : Pampanga YOUR REWARDS &... ...volume inbound customer inquiries (via phone, chat, or email) in a timely and accurate manner. Identify,...
- ...Description Design and oversee the architectural aspects of site development projects. Collaborate with project managers and engineers to ensure project specifications are met. Create and present architectural plans, renderings, and design concepts to clients...
- ...Description Assist customers with inquiries via email and chat. Provide accurate information regarding products and services. Resolve customer complaints in a timely and efficient manner. Maintain a high level of customer satisfaction. Document customer...
- ...Electrical Engineering Proven experience in managing or working on solar power projects (5-10years) Strong understanding of solar... ...certifications are a plus Willing to travel to project sites as needed Willing to be assigned in Clark, Pampanga Can Start...
- ...The Project Engineer is responsible for supervising and coordinating on site construction activities, ensuring manpower management, task delegations and proper work groupings. The position also involves preparation of overtime (OT) forms, assisting in project estimates...
- ...Position: Project Site Engineer Project Location: Masantol, Pampanga Project: Road Dike Construction. Work includes steel sheet piling... ...Qualifications: • Licensed Civil Engineer • 5-7 years hands-on experience in heavy civil works, preferably road dike, flood...
- ...We are looking an experienced Site Engineer to oversee and manage construction projects. The candidate should have a strong background... ...stakeholders to ensure smooth project execution Monitor and report on project progress, quality, and safety Prepare and submit...
- ...Respond to customer inquiries via phone, email, and chat. Provide accurate information about products and services. Resolve customer issues and complaints efficiently. Maintain detailed records of customer interactions. Collaborate with team members to enhance...
- ...and enjoy helping people, we want to hear from you. You'll be the voice of our company, answering calls, providing product info, and... ...months call center experience SH/SHS Grad Willing to work on site Basic computer literacy Good communication skills Why...
- ...Job Summary: A BPO Call Center Agent is responsible for handling customer interactions through phone, email, or chat. The role involves providing excellent customer service,... ...and data privacy regulations. Stay updated on company products, services, and promotions....
18000 - 37000 Php
~ Respond to customer inquiries via phone, email, and chat. ~ Provide accurate information about products and services. ~ Resolve customer issues and complaints efficiently. ~ Maintain detailed records of customer interactions. ~ Collaborate with team members to...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Blended Agents (Email, Chat & IB/OB Voice) | On-site. Be the first to apply!
