CSR Insurance Account - Up to 26k monthly pay

Customer Service Representative – Insurance Account Location: Cebu City (Onsite) Job Type: Full-Time Salary: Up to ₱26,000 per month About the Role As a Customer Service Representative, you will assist customers with insurance-related inquiries, including policy information, coverage details, claims, billing concerns, and account updates. Key Responsibilities Handle customer inquiries through phone, chat, or email Assist with policy information, coverage, claims, and billing concerns Provide accurate information about insurance products and benefits Support customers with account updates and policy-related requests Document customer interactions accurately in the system Escalate complex concerns to the appropriate team when needed Meet quality, productivity, and customer service standards Qualifications High School or Senior High School Graduate College undergraduate or graduate is an advantage Must have at least 3 to 6 months of BPO/Call Center experience Good English communication skills Strong customer service and problem-solving skills Basic computer skills and ability to multitask Willing to work onsite and on a shifting schedule Benefits Up to ₱26,000 monthly salary Performance-based incentives and bonuses Paid training from Day 1 Career development and upskilling programs Opportunities for career growth and advancement Work Setup Onsite in Cebu City Shifting schedule May include weekends, holidays, and night shifts