Call Center Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
Description - Handle inbound and outbound customer calls efficiently.
- Provide accurate information and resolve customer queries.
- Document call details and customer interactions in the database.
- Follow communication scripts while handling different topics.
- Maintain a positive attitude and respond proactively to customer needs.
- 1 yr telco experience is a PLUS
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 1-3 years in a customer service role
- Skills and Competencies: Strong communication and interpersonal skills
- Responsibilities and Duties: Ability to manage time effectively and multitask
- Qualities and Traits: Patience, empathy, and a problem-solving mindset
- Working Conditions: Office environment with standard working hours
Vacancy posted 13 hours ago
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