Medical Concierge Technical Operations Director
Full-time
DEMPSEY RESOURCE MANAGEMENT INC.
JOB DESCRIPTION:
A Medical Concierge Technical Operations Director bridges healthcare delivery with advanced health tech and administrative infrastructure. This leader scales digital patient services, directs enterprise health-IT systems, and ensures seamless coordination between VIP medical services, telemedicine platforms, and clinical staff.QUALIFICATIONS:
A Bachelor's degree in Nursing, Healthcare Administration, or a related allied health field is typically required Requires 5–10+ years of progressive senior leadership experience, specifically in clinical operations, HMO administration, or healthcare call center/BPO settings Direct experience overseeing patient navigation, VIP care coordination, and end-to-end concierge program development Deep familiarity with electronic medical records (EMR), hospital information systems (HIS), and digital telemedicine/concierge platforms. Expertise in P&L management, risk management, forecasting, and process improvement frameworks like Lean/Six Sigma. Strong, working knowledge of Philippine Health Insurance Corporation (PhilHealth) guidelines, HMO policies, and data privacy laws.WORK LOCATION: ORTIGAS, PASIG
Vacancy posted a month ago
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