Senior Account Manager - 3 Yrs Experience - Hybrid - Legaspi Village, Makati City

TL AISA:

Requirements:

Bachelor's degree in Marketing, Business, Communications, or related field.

Minimum of 3 years experience in account management within advertising.

Strong understanding of advertising principles, media channels, and digital marketing.

Excellent communication, negotiation, and interpersonal skills.

Proven ability to manage multiple projects and deadlines simultaneously.

Analytical mindset with proficiency in data analysis and reporting tools.

Experience with budgeting and financial management.

Ability to lead teams and collaborate across departments.

Creative problem-solving skills and adaptability.

Proficiency in CRM and project management software.

Responsibilities:

Lead the strategic planning and execution of account management activities to meet business goals and client expectations

Plan budgets, allocate resources efficiently, and oversee financial performance of assigned accounts

Set clear goals and performance objectives for the account management team and ensure alignment with company targets

Provide regular feedback, mentorship, trainings, and guidance to junior and mid-level account staff to drive growth and performance

Conduct periodic performance evaluations using key metrics and identify areas for development or improvement

Act as the primary point of contact for key clients, ensuring strong relationships and open communication are maintained

Understand client business goals, challenges, and requirements to develop tailored solutions that deliver measurable value

Drive client satisfaction by ensuring timely and high-quality delivery of services, campaigns, and deliverables

Monitor the success and performance of campaigns, preparing regular reports and providing strategic recommendations for improvement

Proactively identify and pursue new business opportunities within existing accounts and through potential leads to meet sales goals

Collaborate cross-functionally with internal teams (creative, strategy, production) to ensure client needs are met and exceeded

Ensure proper submission of deliverables, assignment of work shift schedules and tasks and adherence to document submission protocols

Resolve client issues effectively, maintaining trust and long-term partnerships

Review reports and updates from account teams and communicate quarterly and annual progress to senior management and external stakeholders

Stay up to date with industry trends and client market landscapes to provide informed, forward-thinking advice

Uphold a

Other details:

Currently working in a hybrid setup (combination of remote and onsite work)

Flexible and available to report onsite at the Makati office as required

May be required to work on weekends, depending on internally agreed schedules

Open to attending in-person client meetings upon request

Willing to travel for out-of-town business events and engagement

Has a stable internet connection suitable for remote work

A minimum internet speed of 15 Mbps is preferred

Capable of handling both internal and external virtual meetings effectively

A company-issued laptop will be provided for official use