Customer Service Representative - Financial Account
Full-time
Metacom Careers
Customer Service Representative – Financial Account
Role Description
Join our Financial Account and deliver exceptional customer service by assisting clients with account inquiries, resolving concerns, and providing accurate information while maintaining compliance with company and industry standards.
Key Responsibilities
- Handle customer inquiries related to financial products and services.
- Resolve customer concerns efficiently and professionally.
- Maintain accurate documentation of customer interactions.
- Ensure compliance with company policies and security protocols.
- Meet quality, productivity, and customer satisfaction targets.
Qualifications
- High School Graduate (Old Curriculum) or Senior High School Graduate.
- At least 12 months of Financial Call Center Experience.
- B2 English proficiency or above.
- Excellent communication and customer service skills.
- Willing to work onsite and on a shifting schedule.
Skills & Competencies
- Strong verbal and written English communication skills.
- Excellent problem-solving and analytical abilities.
- Customer-focused with strong attention to detail.
- Basic computer navigation and multitasking skills.
- Ability to work effectively in a fast-paced environment.
What We Offer
- Competitive Salary Package
- Performance Incentives
- HMO Coverage
- Government-Mandated Benefits
- Paid Training
- Career Growth and Development Opportunities
- Supportive and Collaborative Work Environment
Vacancy posted 9 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative - Financial Account in Makati vacancy
- ...Onsite work arrangement Build quick rapport with existing customers Provide customer service support through inbound calls Handle problems to establish complaint resolutions, standards, and processes Best deal for you! Day 1 Medical and Health Insurance coverage...
- ...Description Assist customers with inquiries related to financial accounts Resolve customer issues promptly and professionally Maintain accurate records... ...Provide information on financial products and services Collaborate with other departments to enhance customer...
18000 Php
...We are looking for motivated and customer-focused individuals to join our Banking and Financial Services (BFSI) account as Banking and Financial Services Customer Service Representative. In this role, you will assist customers with their banking and financial service...18000 - 37000 Php
...Job Responsibilities : Respond to customer inquiries via phone, email, and chat. Provide accurate information about products and services. Resolve customer issues and complaints efficiently. Maintain detailed records of customer interactions. Collaborate...- ...Role Description Join our Telco Account and provide exceptional customer service by assisting customers with inquiries, resolving concerns, and delivering a seamless customer experience while meeting quality and performance standards. Key Responsibilities Handle...
- ...Demonstrate professionalism and patience when interacting with customers. Address customer inquiries, concerns, and issues by... ...Day, Night, and Graveyard Options for Voice and Non-Voice Accounts Opportunities in Local and International Accounts URGENT...
- ...operations for Travel, Healthcare, Sales, and Financial sectors. Develop strategies to improve customer satisfaction and service delivery. Collaborate with cross-... ...Level: 5–10 years of relevant experience in account management or operations Skills and Competencies...
- ...We are looking for customer-focused individuals to join our team as Member Relations Officers... ...concerns, and ensure excellent customer service through first-contact resolution.... ...center experience, preferably in an outbound account. Open to graduates of any college...
- ...Provide exceptional customer service support to Airbnb users via phone, email, and chat. Assist customers with account inquiries, booking issues, and general support. Resolve customer complaints and escalate issues when necessary to ensure satisfaction. Maintain...
- ...Assist customers with product-related inquiries and technical support. Provide solutions to client issues and ensure customer satisfaction. Collaborate with sales teams to deliver effective solutions to customers. Conduct product demonstrations and training sessions...
- ...Description Provide excellent customer service by addressing inquiries and resolving issues. Assist... ...customers in understanding healthcare and financial products and services. Process customer orders and manage account information accurately. Maintain...
- ...Job Description: Customer Service Representative (CSR) – E-Commerce Position Title: Customer Service Representative (CSR) Company: E-Commerce... ...queues and prioritize urgent customer concerns. Order & Account Support Assist customers with account-related concerns...
- ...Description Provide exceptional customer service support to Airbnb users via phone, email, and chat. Assist customers with account inquiries, booking issues, and general support. Resolve customer complaints and escalate issues when necessary to ensure satisfaction...
- ...A Telco Account job involves customer service for telecommunications companies, handling inquiries about mobile, internet, or cable services via phone, chat, or email. Responsibilities include resolving complaints, providing information on products and billing, updating...
- ...As a Customer Service Representative, you will assist customers with inquiries, returns, upgrades, and technical support, ensuring a smooth and positive... ...role may be onsite or remote, depending on the assigned account. Qualifications: At least High School Graduate (old...
- ...Provide exceptional customer service and support to clients via phone, email, and chat. Assist customers with inquiries regarding products, services, and account issues. Resolve customer complaints and issues promptly and effectively. Maintain accurate records...
- ...at a time. Job Summary The Customer Support Representative is responsible for helping customers... ...regarding company products and services. This role requires strong phone-based... ...scientific and technical journals, financial reports, and legal documents. Respond...
- ...Description Provide excellent customer service by assisting customers with inquiries and resolving issues. Handle customer complaints... ...with customers. Document customer interactions and update account information accurately. Meet performance goals and service...
- ...This is a full-time on-site role for a Customer Success Specialist who will be responsible... ..., providing excellent customer service, and offering support to our clients. Daily... ...timely support via live chat for inquiries, account issues, gameplay, and technical problems...
- ...Customer Service Representatives are the frontline of our support operations. You’ll be assisting customers with inquiries, complaints, returns, upgrades... ...Why Join Us? Exciting performance bonuses and account-specific allowances Career advancement opportunities...
23000 - 25000 Php
...We're Hiring: Customer Service Specialist – Insurance Location: Makati, Metro Manila | Full-Time First Life Financial Co., Inc. is looking for a reliable and service-oriented Customer Service Specialist to be part of our growing insurance team. This role is ideal...- ...Respond to customer inquiries via phone, email, and chat. Provide accurate information and... ...satisfaction. Maintain and update customer accounts within the system. Collaborate with team members to ensure efficient service delivery. Upsell or cross-sell products...
- ? Hiring BPO Specialists: Travel, Healthcare & Banking Accounts! JOIN A GLOBAL PIONEER BPO! We have immediate openings for skilled agents... ...* Professionally manage and resolve high-volume inbound customer inquiries (via phone, chat, or email) in a timely and accurate...
- ...Description Assist customers with inquiries related to healthcare and financial products. Provide accurate information and support to resolve customer issues... .... Stay updated with product knowledge and service processes to provide reliable assistance. Requirements...
- ...Now Hiring: Customer Support Specialists. Virtual Interview! Join a global leader in the BPO industry! We are looking for dedicated professionals... ...of allowances/incentives, depending on experience and account). Work-Life Balance: Manageable volume with fixed rest days....
- ...Description Provide exceptional customer service and support to clients in the healthcare and financial sectors. Resolve customer inquiries and issues efficiently, ensuring a high level of satisfaction. Maintain accurate records of customer interactions and transactions...
- ...Customer Service Representatives assist customers with inquiries, returns, upgrades, and technical support, ensuring a smooth experience with products... ...ASAP Why Pick Us? Exciting Performance Bonuses & Account-Specific Allowances Career Advancement Opportunities...
- ...Description: We are currently hiring Customer Service Representatives to handle customer support for Telecom, Delivery, Healthcare, and Hotel Reservation accounts. The CSR will be responsible for assisting customers via phone, chat, or email by addressing inquiries...
- ...WE'RE HIRING! CSR – Financial & Collections Account Work Setup: Hybrid / Onsite Salary Package:... ...Responsibilities: Handle inbound and outbound customer calls regarding financial accounts.... ...and excellent customer service. Resolve customer concerns efficiently...
- ...Description Provide exceptional customer service support via phone, email, and chat. Resolve customer inquiries and issues promptly and effectively. Maintain detailed records of customer interactions and transactions. Assist in the development of customer...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative - Financial Account. Be the first to apply!
