Customer Service Representative
Full-time
RSD Human Resource Management Consultancy
- Respond to customer inquiries via phone, email, and chat in a professional and efficient manner.
- Provide product and service information to customers.
- Resolve customer complaints and issues, ensuring high levels of satisfaction.
- Document all interactions with customers in the database.
- Collaborate with other team members to improve customer service processes.
- Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
- Experience Level: Fresh Graduate (0–1 years).
- Skills and Competencies: Strong customer service skills and communication abilities.
- Qualities and Traits: Positive attitude, patience, and attention to detail.
- Responsibilities and Duties: Ability to handle multiple tasks effectively in a fast-paced environment.
- Working Conditions: Willingness to work in a call center environment, including potential shifts and weekends.
Requirements
Vacancy posted 5 days ago
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