Customer Service Representative
Full-time
RSD Human Resource Management Consultancy
- Assist customers by providing detailed product and service information.
- Respond to customer inquiries and resolve issues promptly through phone, email, or chat.
- Maintain a high level of customer satisfaction by actively listening to customer needs.
- Document customer interactions and feedback for continuous improvement.
- Collaborate with team members to enhance service delivery and resolve complex issues.
- Educational Qualifications: Diploma in a relevant field.
- Experience Level: 0–2 years.
- Skills and Competencies: Strong customer service skills and effective communication in English.
- Qualities and Traits: Patience, empathy, and a proactive approach to problem-solving.
- Responsibilities and Duties: Ability to multitask and manage time effectively in a fast-paced environment.
Requirements
Vacancy posted 9 days ago
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