Back Office CSR (Logistics) | Earn a 21K Signing Bonus
Full-time
ISTA Personnel Solutions
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Responsibilities:
- Monitor the progress of orders through various stages of processing, including order confirmation, packaging, shipping, and delivery.
- Utilize company-specific tracking systems or software to maintain real-time visibility of order statuses.
- Identify and address any discrepancies, delays, or errors in order processing promptly.
- Work closely with relevant teams to resolve issues and prevent future occurrences.
- Maintain accurate and up-to-date records of order information, including tracking numbers, delivery dates, and customer details.
- Generate reports on order status and performance metrics as needed.
- Assist customers with inquiries related to order status, tracking information, and delivery schedules.
- Handle customer concerns or complaints related to order tracking with professionalism and empathy.
Requirements
- At least 6 months BPO experience in a VOICE account
- Experience in order tracking, logistics, or a related field is a PLUS
- Strong attention to detail and organizational skills.
- Excellent verbal and written English skills
- Problem-solving and analytical skills.
- Ability to work independently and collaboratively in a team environment.
- Willing to work onsite in Buendia, Makati
- Amenable working night shift
Benefits
What can we offer you?
- Competitive salary and benefits
- Health Insurance with free dependents*
- 10%-night differential
- Attendance Bonus
- Paid time off
- Convertible to cash leave credits
- Performance Appraisal
- Work-life balance
- A focus on growing your career path with us
- We encourage you to follow your passions and learn new skills
Our commitment to you
- Strong culture and values-driven leadership
- We create opportunities for you to learn and grow at any stage of your career
- Continuous learning and innovation
- We foster an all inclusive environment where everyone thrives
Vacancy posted 23 days ago
Similar jobs that could be interesting for youBased on the Back Office CSR (Logistics) | Earn a 21K Signing Bonus in Makati vacancy
- ...Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with... ...free dependents* ~10%-night differential ~ Attendance Bonus ~ Paid time off ~ Convertible to cash leave credits ~...
- ...experienced Healthcare Case Manager to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with... ...free dependents* ~10%-night differential ~ Attendance Bonus ~ Paid time off ~ Convertible to cash leave credits ~...
- ...Medical Billing Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with... ...with free dependents* ~10%-night differential ~ Attendance Bonus ~ Paid time off ~ Convertible to cash leave credits ~...
- ...WHAT WE OFFER PHP 20K Signing Bonus Competitive Salary Packages Professional Development Opportunities Hybrid Work Setup Equipment... ...Record and reconcile financial transactions accurately and in a timely manner. Maintain and update general ledger accounts....
- ...WHAT WE OFFER PHP 15K Signing Bonus Competitive Salary Packages Professional Development... ...to advanced skills in G Suite/MS Office Suite Must have above-average attention... ...office Detail-oriented team player with a positive attitude Strong problem-solving...
- ...what sets us apart: Global Impact: Join a company that makes a tangible difference... ...truly global environment. With more than 40 offices spanning across continents, we foster a... ...oriented, Chinese / English speaker Junior Back-Office Officer to join our team in Makati...
- ...WHAT WE OFFER PHP 15K Signing Bonus Competitive Salary Packages... ...client’s customers will have a positive customer experience.... ...Follow up and make scheduled call backs to customers as necessary.... ...1) year of experience in back-office document processing operations...
- ...Representative to join our rapidly expanding team. As a member of our team, you will have the... ...documents Familiarity with MS Office applications such as MS Word and Excel is... ...~10%-night differential ~ Attendance Bonus ~ Paid time off ~ Convertible to cash...
21000 - 30500 Php
WE ARE HIRING: VOICE & NON-VOICE AGENTS Location: Makati City | Virtual Hiring Process (1-Day Only) Start your career in the BPO industry. We have multiple accounts available, including beginner-friendly accounts and roles that do not require prior experience. ...- ...shadowing, coaching sessions, and mock presentations What makes you a good fit Must be an Undergraduate Student currently enrolled... ...and work within a team environment Must be able to provide a signed Memorandum of Agreement, Endorsement Letter, and Medical...
29000 Php
...package up to PHP 29,000 per month Monthly incentives and performance bonuses HMO and health benefits Paid training Night differential and... ...Shortlisted candidates will contact immediately. Start your career today and be part of a dynamic customer service team. Apply now.TaskNest Business Services
Makati1 day ago- ...their careers. If you're someone who thrives in a voice or non-voice role, wants stability, and values growth — this is your sign to apply. What You’ll Get From Us: •... ...starting Day 1 • Monthly Allowances & Performance Bonuses • Opportunities for Career Advancement •...
Bellsoft Manila
Makatimore than 2 months ago - ...About Sharesource: We are a BCorp company whose purpose is to democratise opportunities... ...for? We're looking for a Finance Officer who will be responsible for day-to-day... ...to every career milestone, we've got your back—with long-term growth and projects you can...
- ...and confident communicating with patients while guiding them through the consultation and treatment process. The ideal candidate is a people-person who can build trust quickly, communicate with a professional communication style, and help patients feel supported...
18000 - 20000 Php
...working at the comfort of your home! ACCOUNTING OFFICER Starting Salary: PHP 18,000 - 20,000... .... Health benefits, leave credits, bonuses, and other incentives. We are growing so... ...WE ARE? ConnectUs Marketing Solutions is a team of highly skilled experts on different...- ...Principal Duties and Responsibilities As the Fulfillment & Logistics Manager, you will be responsible for leading and optimizing Etaily... ...during operational transitions. ~ Team Leadership: Build and lead a team of fulfillment and logistics specialists to monitor...
- ...Business Control Officer Background on what ING is about: ING Hubs Philippines (ING... ...our purpose is to empower people to stay a step ahead in life and business. We believe... ...learning. Take on responsibility. In return, we back you to develop into an even more awesome...
- ...Fairmont Makati is a sophisticated urban retreat in the heart of Manila’s financial and commercial district, offering 280 elegantly appointed rooms and suites designed for comfort and refinement. Nestled within Makati’s dynamic cityscape, the hotel is housed in...
- ...Title: Project Officer Location: BARMM Travel: Travelling to the project sites... ...Important Note: This recruitment is part of a pre-positioning effort. Submission of an... ...service delivery. Assist in organizing logistical and operational requirements for field...
- ...About Sharesource: We are a BCorp company whose purpose is to democratise opportunities... ...of experience as a scheduler or rostering officer in community aged care, NDIS or related... ...to every career milestone, we’ve got your back—with long-term growth and projects you can...Remote job
- ...The Accounting Officer is responsible for overseeing accounting operations, financial reporting, tax compliance, and account reconciliations. The role ensures the accuracy of financial records, supports monthly closing activities, and provides analysis on sales, costing...
- ...We're on a mission to be a Force For Good, through our People, Products and Purpose at... ...people who care about contributing and giving back both within, and outside, of Nuix. We are... ...journey. Role Overview: The Global Tax Officer role is responsible for assisting the tax...
- ...electricity, and other utility needs. Responsibilities Make a high volume of outbound calls and send electronic communications... ...information. Proficient in Microsoft Excel, Word, and other Microsoft Office applications. Excellent organizational and time management...
- ...Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates... ...purpose-driven environment. Job Description The Risk Officer plays a key role in supporting Lendi Group’s risk management,...
- ...Organisation Plan International Pilipinas is a girl-centered community-focused non-... ..., connected to 80+ Plan International offices worldwide. We work with around 7,000 partner... ...of all grant-related documents, including signed contracts, approvals, modifications, and...
- ...information, emphasizing features, benefits, craftsmanship, and brand heritage. Address client concerns or inquiries promptly to ensure a positive and lasting customer experience. Stay updated on market trends, competitor activities, and emerging opportunities within...
- ...General Accounting Officer (FMCG) Location: Makati Work Setup: On-site Schedule: Monday to Friday Job Overview We are looking for a General Accounting Officer to manage accounting transactions, maintain financial accuracy, and ensure compliance...
- ...Do you take ownership, embrace challenges, and love problem-solving? If you are a customer service superstar, able to remain calm when customers are frustrated and have experience working with computers, we’d like to meet you! Karooooo is one of the largest vehicle...
16000 - 22000 Php
...ConnectUs Marketing Solutions and Linkserve Solutions BPO Inc. are sister companies Be part of a passionate team and create opportunities! HUMAN RESOURCE OFFICER Starting salary: PHP 16,000 - 22,000 Job Description: Respond to emails, phone calls, and HR-...- ...COMPANY PROFILE: The company is a subordinate designed for CAD and Architectural firm in international housing corporation. The company... ...and creating a high-quality and technical drawings. Position: Office Administrator Company Industry: Architectural and CAD design...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Back Office CSR (Logistics) | Earn a 21K Signing Bonus. Be the first to apply!
