Assistant Warehouse Manager (Resources Lead) - SCommerce (Mandaue, Cebu)
Full-time
Shopee
Job Description Duties and Responsibilities: Manpower Management
- Rationalize: Define HC standards by function based on volume and productivity baselines; determine long-term vs. seasonal nFTE mix; track overall WH productivity vs. speed metrics (CFR, IB OLA, Return)
- Plan: Prepare site HC plan vs. volume forecast (BAU vs. campaign planning); align with OPEX / Manpower on requirements
- Request: Submit manpower requests to vendors per agreed COT; raise OT requests for approval; ensure on-time and accurate requests aligned with each function's needs
- Monitor: Track daily attendance, actual HC allocation to functions, planned productivity/CFR vs. actual, and Fill Rate %; record in WMS; minimize vendor disputes due to incorrect attendance records
- Record: Maintain activity tagging by function and OT hours; support OPEX / Manpower in vendor attendance reconciliation
- Rationalize: Define usage assumptions for planning; track actual usage rate; maintain safety stock quantity (safe DOC) per site
- Plan: Forecast demand from ADO by function; align procurement cycle with VMP
- Request: Generate PR per site on schedule; ensure request accuracy and lead time compliance
- Monitor: Track delivery and consumption vs. forecast; maintain zero stock-out days; monitor Consumable CPI vs. speed metrics and space occupied vs. planned
- Record: Receive and distribute consumables to functions; maintain accurate on-hand inventory records
- Rationalize: Assess equipment needs vs. utilisation; identify capex and replacement requirements; track asset utilisation rate
- Plan: Prepare capex and replacement plan per site; align with VMP (non-IT equipment) and Corporate IT (IT equipment)
- Request: Submit PR for non-IT equipment to VMP; submit IT equipment requests to Corporate IT; ensure on-time and accurate requests
- Monitor: Track assets, assignments, and maintenance schedules; report operation disruption / downtime; monitor G&A CPI (breakdown to Asset & Equipment)
- Record: Maintain assign in/out log; keep asset register accurate; coordinate maintenance records
- Cover the Warehouse Manager during absences — assume full floor management responsibilities across all warehouse functions
- Deputize on-floor execution as needed to ensure operational continuity across shifts and during peak periods
- Serve as the succession candidate for the WHM role; maintain working knowledge of all warehouse functions
- Serve as the single named onsite point of contact for OPEX / Manpower, VMP, Corporate IT, and Expansion for all resource-related matters at the site
- Escalate resource constraints, procurement delays, or supply gaps to the relevant HQ function with timely and accurate data
- Participate in regular site reviews and provide clean data to support network-level planning at HQ
- Bachelor’s Degree in Business Administration, Supply Chain, Industrial Engineering, or any related field
- 8-10 years total work experience focusing on warehouse operations, or related field
- Excellent leadership skill with strong analytical expertise to properly assess data and draw conclusions from it
- Strong knowledge of warehousing Key Performance Indicators (KPIs), data driven
- Hands on experience with warehouse management software and databases
- Strong problem solving, presentation, communication, and interpersonal skills
- Must be willing to be assigned in Mandaue, Cebu
Vacancy posted 11 hours ago
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