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Customer Service Representative

Full-time

Miranda HR

  • Respond to customer inquiries and provide assistance via phone, email, or chat.
  • Maintain a positive, empathetic, and professional attitude toward customers.
  • Manage and resolve customer complaints in a timely manner.
  • Provide accurate information regarding products and services.
  • Document customer interactions and transactions effectively.
  • Requirements

    • Educational Qualifications: High School Diploma or equivalent.
    • Experience Level: Entry-level (0–2 years).
    • Skills and Competencies: Strong verbal and written communication skills.
    • Qualities and Traits: Patience, empathy, and a customer-oriented mindset.
    • Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks.
    • Working Conditions: Typical office environment with periodic high-volume call scenarios.
Vacancy posted 4 days ago
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