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Mandarin Customer Order Support

Full-time

J-K Network Services

Company Profile: An International Marketing Agency that provides creative solutions combining business, culture, and technology. Headquartered in New York, it has offices across all continents. Position: Mandarin Customer Order Support Company Industry: Media and Consultancy Work Location: BGC, Taguig City Work Schedule: Dayshift Schedule Salary: Negotiable Work Set-up: Work from home

BENEFITS:

  • Company-provided laptop
  • Competitive base salary plus language premium
  • Productivity/communication allowance
  • Medical reimbursement (upon regularization)
  • Bereavement cash assistance (upon regularization)
  • Wedding cash gift (upon regularization)
  • Government-Mandated Benefits
  • 13th Month Pay
  • Life and accident insurance coverage from Day 1
  • HMO coverage from Day 1, with 2 free dependents (upon regularization) and 4 dependents via salary deduction
  • Access to a digital learning platform to support the development of your personal and professional skills
  • Leave benefits: 25 days PTO + 1 Birthday leave (upon regularization)

REQUIREMENTS OF THE JOB:

  • Open to Filipinos and Filipino-Chinese who are proficient in Mandarin & English.
  • Bachelor’s degree in Marketing and any related courses.
  • Having 3-5 years marketing communications (agency or client side) with a focus on event marketing and virtual events.
  • Knowledgeable in client account management and project management methodologies, tools, and best practices.
  • Strong understanding of marketing communications, including the planning and execution of both digital and traditional marketing initiatives.
  • Familiarity with Marketo or other marketing automation platforms is highly preferred and considered an advantage.
  • Ability to manage relationships across different stakeholders, work collaboratively and find resolutions for conflicts and issues

RESPONSIBILITIES OF JOB APPLICATION:

  • Support Project Execution Leads in planning, coordinating, and executing marketing campaigns and events.
  • Assist in campaign setup, project tracking, and ensuring smooth data flow across marketing systems.
  • Coordinate demand generation activities, lead acquisition, lead uploads, and content publishing.
  • Support the execution of virtual and onsite events, including event preparation, registration, and logistics.
  • Monitor campaign performance and prepare reports, dashboards, and stakeholder updates.
  • Ensure marketing data accuracy and maintain campaign records and metadata.
  • Collaborate with cross-functional teams to ensure the timely delivery of marketing projects.

RECRUITMENT PROCESS: (MS TEAMS INTERVIEW)

  • Paper Screening
  • HR Interview
  • Manager Interview
  • Language Interview
  • Job Offer

Vacancy posted a month ago
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