Csr Associate - Top Call centers. Salary upto 20K-30K.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Manage and resolve customer inquiries via phone, email, and chat.
- Provide exceptional customer service while maintaining a positive demeanor.
- Assist in the troubleshooting of customer issues and escalate when necessary.
- Maintain accurate records of customer interactions and transactions.
- Work collaboratively with team members to meet service goals.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field
- Experience Level: 3–5 years
- Skills and Competencies: Excellent verbal and written communication skills
- Skills and Competencies: Proficient in using customer service software and CRM systems
- Qualities and Traits: Strong problem-solving abilities and patience
- Working Conditions: Comfortable working in a fast-paced and high-volume environment
Vacancy posted 6 days ago
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