Logistic Business Support Officer
SGS Gulf Limited
This position requires local presence. Please view similar jobs below.
Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description
- Provide administrative support task handling for OGC Downstream Inspections AU & PNG (OGC-Trade) management across all distributed systems and collaborative processes.
- Monitor OGC-Trade's MS Teams Channels, ensuring all status tracking records and supporting clerical functions are up to date.
- Support existing GBS remote resources with task handling, data management and communications.
- Support existing FBT remote resources with OGC-Trade specific task handling, document processing, data entry and/ or status updates.
- Providing generalized clerical support to AUS NR TIS Managers and Coordinators including support for existing GBS and FBT processes for non OGC-Trade business units.
- MS365 Office Apps User: Data entry and clerical support for key shared files and directories using Excel, Word, SharePoint and OneDrive
- Oracle user: BOSS Order Management (BOSS-OM) processing including frontloading orders, order header attachment management, header and line-item data entry and submissions/ bookings
- Finance Billing Team – AU (FBT) Support: Ensuring all clerical and supporting actions (including data entry, file management, troubleshooting procedures and communications) required by FBT on the part of OGC-Trade side have been actioned within 48hrs (either by direct task handling or using Teams prompt methods directed to the task owner)
- OGC-Trade P&L Support: Support monthly profit and loss tracking processes with clerical assistance and collaborative troubleshooting
- SIR User: Provide data entry and work order updates via SIR to ensure clerical support to AUS NR TIS Managers and Coordinators order tracking is up-to-date daily
- Minimum four-year university degree from an internationally accredited institution.
- A minimum of one-year data entry, management and verification experience is a plus.
- Demonstrated commitment to data quality and operational excellence
- Foundational level skills as MS365 Office Apps user (including SharePoint and OneDrive).
- Intermediate level skills as MS Teams and MS Excel user (additional Odyssey Training to be provided)
- Foundational level skills as BOSS-OM user
- Familiarity with SGS-Global browser-based platforms (i.e. ServiceNOW, iProc/ iExp, SIR, SAT, SOL)
- Full professional proficiency in English.
- Ability to follow instructions.
- Able to meet deadlines.
- Typing speed 70 wpm and 8,000 kph
- Must be able to read, know and follow work instructions in a safe, accurate and timely manner.
- Candidates must be proficient in using various types of computer software (Word, Excel & Outlook).
- Reliable, accountable and oriented for teamwork and collaboration.
- Clear, concise and positive communicator.
- Highly organized, attentive and responsive.
- Adaptable for ad hoc troubleshooting scenarios.
- Fosters innovation and actively contributes to continuous improvement initiatives.
- Ability to self-develop basic commercial understanding (related to the immediate and peripheral business units being actively supported).
- Ensures full compliance with the company's Quality Management, Health & Safety, Code of Integrity, and Professional Conduct policies.
Vacancy posted 8 days ago
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