Custom Declarant
Full-time
WorkSync Opum Solutons Inc
Finding the right people for customs and declaration roles is critical for keeping supply chains moving without legal hitches. Below are two distinct job descriptions tailored for a Supervisor (strategic/leadership) and a Coordinator (operational/tactical).
1. Customer Declaration Supervisor
Role Overview:
The Customer Declaration Supervisor leads the customs brokerage team to ensure all import and export declarations are processed accurately and in full compliance with national and international regulations. This role focuses on team management, high-level problem-solving, and maintaining relationships with customs authorities.
Key Responsibilities
- Team Leadership: Oversee a team of coordinators, providing training on updated customs laws, HS (Harmonized System) classification, and internal software.
- Compliance Oversight: Conduct regular audits of filed declarations to ensure 100% accuracy in valuation, origin, and classification.
- Complex Problem Solving: Act as the point of escalation for difficult shipments, duty disputes, or customs inspections.
- Process Improvement: Develop and implement Standard Operating Procedures (SOPs) to reduce clearance times and minimize errors.
- Stakeholder Management: Liaise with Customs officials, Port Authorities, and high-value clients to ensure seamless operations.
Qualifications & Skills
- Experience: 5+ years in Customs Brokerage or Freight Forwarding, with at least 2 years in a leadership role.
- Technical Knowledge: Deep understanding of Incoterms 2020 , HS Codes , Free Trade Agreements (FTAs) , and local customs systems (e.g., ACE, ASYCUDA, or CargoWise).
- Certification: A licensed Customs Broker certification is highly preferred.
- Soft Skills: Strong leadership, analytical thinking, and the ability to work under high pressure.
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Custom Declarant in Las Piñas vacancy
- ...A Customs Declarant is a specialized logistics professional responsible for ensuring that goods moving across international borders comply with all legal requirements. They act as the technical bridge between a company and customs authorities (such as the Bureau of Customs...
- ...Customer Declaration Coordinator Role Overview: The Customer Declaration Coordinator is responsible for the day-to-day processing of customs entries. This is a detail-oriented role focused on data entry, document verification, and ensuring that shipments are cleared...
- CSR stands for Customer Service Representative, a frontline role responsible for managing customer interactions and ensuring satisfaction in a call center environment.
- ...Description Provide exceptional customer service and support to clients via phone, email, and chat. Assist customers with inquiries, issues, and product information effectively. Maintain and update customer records in the system. Collaborate with team members...
- ...Description Handle customer inquiries and provide accurate information regarding products and services. Assist in problem resolution and escalate complex issues to higher management. Schedule appointments and manage customer interactions efficiently. Maintain...
- ...Description Provide exceptional customer service through various communication channels Respond promptly to customer inquiries and resolve issues effectively Maintain a positive, empathetic, and professional attitude toward customers Document customer interactions...
- ...Assist customers with inquiries, providing accurate information and solutions. Resolve customer complaints efficiently and professionally to ensure satisfaction. Support the sales team with back office tasks and maintain the sales pipeline. Collaborate with team...
- ...Description Provide exceptional customer service through various communication channels, including phone, email, and live chat. Assist customers in resolving issues and inquiries efficiently and effectively. Schedule appointments and manage customer requests...
- ...Description Provide exceptional customer service to enhance customer satisfaction. Manage inbound and outbound calls, ensuring all inquiries are addressed promptly. Assist in scheduling appointments and managing client interactions. Resolve customer issues...
- ...A Customer Service Representative (CSR) in a call center serves as the primary link between a company and its customers. They act as frontline problem-solvers, answering inquiries, resolving complaints, processing transactions, and maintaining expert knowledge about products...
- ...Description Respond to customer inquiries in a timely and professional manner. Manage and maintain customer records using CRM software. Assist customers in selecting products and resolving any issues. Provide information about products and services to increase...
- ...Description Provide exceptional customer service to clients via phone, email, and chat. Assist customers with inquiries, issues, and requests efficiently and courteously. Maintain accurate records of customer interactions and transactions. Collaborate with...
- ...Description Provide exceptional customer service by addressing inquiries and resolving issues promptly. Assist customers with product information, order management, and service queries. Utilize problem-solving skills to navigate customer challenges and ensure...
- ...Description Provide exceptional customer service by responding to inquiries and resolving issues. Assist customers with product information and support throughout their purchasing journey. Document customer interactions and follow up as necessary. Collaborate...
- ...Description Provide excellent customer service to ensure customer satisfaction. Address customer inquiries and resolve issues efficiently through various communication channels. Assist in scheduling appointments and managing customer interactions. Collaborate...
- ...Description Provide exceptional customer service to clients via phone, email, and chat. Assist customers with inquiries, issues, and requests in a timely manner. Document and manage customer interactions and transactions. Collaborate with team members to ensure...
- ...Talk to Customers: Answer incoming calls or make outgoing calls with a helpful and friendly attitude. Listen and Understand: Pay close attention to what the customer needs or what their problem is. Find Answers: Use company tools, guides, and training to give correct...
- ...Customer Service Representative (CSR) – Financial & Insurance Account. We are currently hiring Customer Service Representatives (CSRs) for our Financial & Insurance Account. We welcome applicants with or without BPO experience. If you have strong communication skills...
- ...Description Provide excellent customer service to ensure customer satisfaction and retention. Manage customer inquiries through various channels including phone, email, and chat. Assist customers with scheduling appointments and addressing any service issues....
- ...Job Summary: The Logistics Customer Service Representative is responsible for providing exceptional support to customers regarding their shipments, managing the end-to-end logistics process, and ensuring the timely, accurate, and cost-effective movement of goods. This...
- ...A call center agent serves as the primary link between a company and its customers. They handle inbound and outbound communications, resolve inquiries, troubleshoot issues, and maintain satisfaction. Ideal candidates possess excellent active listening, problem-solving,...
- ...Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Assist customers with product selections and provide information about prices, availability, and promotions. Resolve customer complaints and issues by identifying the root...
- ...Description Provide exceptional customer service via online channels, including email and chat. Assist customers with inquiries, product concerns, and order issues promptly and professionally. Document customer interactions and feedback to improve service quality...
- ...JOB DESCRIPTION The Customer Service Assistant will provide front-line assistance for routine customer requests and basic service transactions. The successful candidate should be organized, capable in the relevant field, and able to work professionally with the assigned...
- ...JOB DESCRIPTION The Customer Service Representative will assist customers through assigned channels and resolve product, service, order, billing, or account concerns. The successful candidate should be organized, capable in the relevant field, and able to work professionally...
- ...JOB DESCRIPTION The Customer Support Representative will manage customer support cases that require investigation, follow-up, and coordinated resolution. The successful candidate should be organized, capable in the relevant field, and able to work professionally with...
- ...Job Title: Customer Service Representative Why Join Us? Are you a natural communicator who loves helping others? We are looking for versatile Customer Service Representatives to be the voice of our company! The Role: Answer incoming inquiries and provide expert...
- ...Handle customer inquiries via phone, email, and chat with a focus on providing excellent service. Assist in resolving customer complaints and technical issues in a timely manner. Maintain thorough knowledge of products and services to effectively communicate with...
- ...Description Respond to customer inquiries via phone, email, and chat. Provide product and service information to customers. Resolve customer complaints and issues effectively. Document all interactions with customers in the system. Assist in maintaining...
- ...Description Provide exceptional customer service and support to clients via phone, email, and chat. Resolve customer inquiries and complaints in a timely and effective manner. Maintain records of customer interactions and transactions. Assist in scheduling...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Custom Declarant. Be the first to apply!
