Senior Associate - Data Retention and Destruction

Job Description

Unlock your potential with the Consumer and Community Banking (CCB) Data Retention and Destruction Team, a vital part of the CCB Chief Data Office. Be at the heart of ensuring compliance with data risk policies and standards. Join us to make a significant impact on reducing information risk and enhancing regulatory compliance.

Job Summary:  

As a Data Management Associate within the Data Retention and Destruction Team, you will collaborate with cross-functional partners to implement and govern data risk management policies across the line of business. You will work closely with the Retention and Destruction team, Sub-Lines of Business, and various stakeholders to ensure sustainable compliance with firm-wide data retention and destruction standards.

 

Job Responsibilities:

• Lead workstreams within records management initiatives by planning activities, managing dependencies, and driving deliverables to completion. 
• Develop and implement sustainable processes to remediate records and execute retention and destruction requirements. 
• Translate records management requirements into clear, actionable steps for partners and initiatives. 
• Define and maintain metrics (including key performance indicators and key risk indicators), reporting, and presentations to communicate status, risks, and control effectiveness.
• Drive alignment across stakeholders, resolve day-to-day issues within authority, and escalate material risks and constraints when needed. 
• Monitor records management risks and indicators, identify trends, and support remediation action plans. 
• Facilitate rollout and continuous improvement of governance processes by maintaining documentation, procedures, and evidence to standard. 
• Partner with controls stakeholders to support a strong control environment, including control documentation, evidence readiness, and remediation tracking. 

 

Required qualifications, capabilities, and skills:

• Three years of experience managing programs or workstreams with matrixed teams. 
• Experience in data management, data governance, records management, or a control function. 
• Knowledge of records management concepts across the data lifecycle, including retention and destruction requirements.
• Demonstrated ability to deliver outcomes in a control environment by tracking risks, actions, and evidence. 
• Strong written and verbal communication skills, including the ability to tailor messages to different audiences and influence without direct authority. 
• Strong organizational and prioritization skills, with the ability to adapt in a rapidly changing environment. 
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint). 
• Experience documenting process flows and governance procedures.

 

Preferred qualifications, capabilities, and skills:

• Bachelor’s degree in data governance, information management, or a related field. 
• Experience partnering with centralized records management teams or enterprise data management organizations.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.