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Customer Service Representative

Full-time

Garuda Recruitment Agency

Description
  • Provide exceptional customer service to clients via phone, email, and chat.
  • Assist customers with inquiries, issues, and product-related questions.
  • Document customer interactions and resolutions for future reference.
  • Collaborate with team members to improve service processes and customer satisfaction.
  • Maintain a positive and professional demeanor while handling customer interactions.

Requirements

  • Educational Qualifications: High school diploma or equivalent preferred.
  • Experience Level: 0–2 years of customer service experience preferred.
  • Skills and Competencies: Strong customer service skills and ability to communicate effectively in English.
  • Qualities and Traits: Strong work ethic and excellent organizational skills.
  • Skills and Competencies: Proficient in back office support processes.
  • Qualities and Traits: Good people skills and ability to work well in a team environment.
Vacancy posted 9 days ago
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