Quality Assurance Engineer

COMPANY DESCRIPTION

RGC Group of Companies (Uratex) is the largest manufacturer of commercial and automotive polyurethane foam products in the Philippines. With a strong culture of excellence and world-class manufacturing practices, RGC Group has become the most dominant player in the local foam industry and one of the leading foam-makers in Southeast Asia.

DUTIES AND RESPOSIBILITIES

• Quality System & Compliance – Develop and maintain quality procedures, standards, and controls; ensure compliance with ISO 9001, DTI-BPS, and company requirements.
• NPI Quality – Support new product development through quality requirements, FAI, pilot runs, validation, FMEA, Cp/Cpk studies, and establishment of reference standards.
• Supplier Quality – Support supplier qualification, audits, performance monitoring, SFR management, root cause analysis, and corrective actions.
• Inspection & Testing – Oversee incoming material, in-process, and finished product inspections and testing; ensure proper control of measuring and testing equipment.
• Quality Analysis & Reporting – Analyze quality data, defects, and trends; prepare SPC, quality reports, and improvement recommendations.
• Corrective Action & Problem Solving – Lead root cause analysis and corrective actions for process issues, non-conformities, and customer complaints; verify effectiveness.
• Customer Complaint Management – Investigate and validate customer/inter-base complaints and coordinate technical resolution with concerned departments.
• Process Improvement – Lead and support quality, productivity, waste reduction, and continuous improvement initiatives with cross-functional teams.
• Training & Mentorship – Train production personnel on quality standards and procedures and provide guidance to QC Inspectors.
• Audit & Compliance – Conduct internal audits, monitor corrective actions, and support internal/external audits.
• Documentation – Maintain quality records, inspection reports, test results, audit documents, and other QA documentation.

COMPETENCIES

• New Product Introduction (NPI)
• Advanced Product Quality Planning (APQP)
• Quality Gating and Product Validation
• Statistical Process Control (SPC)
• Failure Mode and Effects Analysis (FMEA)
• Root Cause Analysis and Problem Solving
• Quality Management Systems (QMS)
• Technical Documentation
• Communication and Cross-functional Collaboration
• Accountability and Results Orientation
• Adaptability and Continuous Improvement

QUALIFICATIONS

• Bachelor's Degree in Industrial Engineering, Structural Engineering, Chemical Engineering, or a related field.
• At least 1 year of relevant experience in Quality Assurance or manufacturing.
• Knowledgeable in Quality Management Systems (QMS), APQP, FMEA, QFD, Control Plans, SPC, and Root Cause Analysis.
• Skilled in technical writing and quality documentation.
• Possesses a positive attitude, flexibility in a multi-tasked environment, and the ability to manage priorities effectively.
• Must be amenable to work in Valenzuela City.