Customer Service Representative
Full-time
Metacom Careers
Description - Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services to assist customers.
- Resolve customer complaints in a timely and professional manner.
- Maintain detailed records of customer interactions and feedback.
- Collaborate with team members to enhance the customer experience.
Requirements
- Educational Qualifications: Bachelor’s degree preferred or equivalent experience.
- Experience Level: 0–2 years of customer service experience.
- Skills and Competencies: Proficiency in English Language, strong interpersonal and organizational skills.
- Qualities and Traits: Excellent people skills, patience, and a positive attitude.
- Responsibilities and Duties: Ability to manage multiple tasks in a fast-paced environment.
- Working Conditions: Office setting; may require weekend or holiday shifts.
Vacancy posted 1 day ago
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