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Customer Service Representative - Healthcare

Full-time

Miranda HR

We're hiring for Customer Service Representative for our PIONEER ACCOUNT that can start this coming June 2026.
  • Manages inbound/outbound calls, emails, or chats regarding patient appointments, insurance benefits, billing, and pre-authorizations.
  • Provide empathetic service, resolve complaints.
  • Communicate regularly with customers to gather feedback and improve service
  • Collaborate with cross-functional teams to resolve customer issues effectively
  • Create and maintain reports on customer retention metrics

Requirements

  • Educational Qualifications: HS Grad / SHS Grad , College Undergrad / Graduate
  • Experience Level: At least 1 year experience handling Healthcare Account in BPO industry
  • Skills and Competencies: Strong communication, empathetic skills and interpersonal skills
  • Qualities and Traits: Proactive, detail-oriented, and customer-focused
  • Responsibilities and Duties: Ability to work collaboratively in a team environment, okay to work onsite in Pasig or Makati

Vacancy posted 22 days ago
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