Customer Service Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
- Respond to customer inquiries via phone, email, or chat in a professional manner.
- Assist customers with product selection and provide detailed information about services.
- Resolve customer complaints and issues effectively and efficiently.
- Maintain accurate records of customer interactions and feedback.
- Collaborate with team members to improve customer service processes and experiences.
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: Entry Level (0–2 years)
- Skills and Competencies: Excellent verbal and written communication skills
- Skills and Competencies: Strong problem-solving abilities
- Qualities and Traits: Friendly and patient demeanor
- Skills and Competencies: Familiarity with call center software and systems
- Skills and Competencies: Basic proficiency in the English language
Requirements
Vacancy posted 8 days ago
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