Sales and Operations Officer
Full-time
Ilaw Learning And Workshop Inc.
DUTIES & RESPONSIBILITIES:
● Generate sales opportunities through customer inquiries, walk-in clients,
referrals, and business development activities.
● Prepare and present service quotations, proposals, and product
recommendations based on customer requirements.
● Assist customers in selecting appropriate automotive services, accessories, and
enhancement solutions.
● Maintain strong relationships with existing customers and identify opportunities
for repeat business and upselling.
● Monitor sales pipelines and ensure timely follow-up of leads, quotations, and
pending customer decisions.
● Address customer concerns, complaints, and after-sales inquiries professionally
and efficiently.
● Ensure excellent customer service standards are consistently maintained
throughout the customer journey.
● Coordinate daily operational activities to ensure efficient scheduling and
completion of services and installations.
● Monitor job orders, service requests, production schedules, and project
timelines to ensure on-time delivery.
● Coordinate with installation teams, technicians, warehouse personnel, and
suppliers to ensure operational readiness.
QUALIFICATIONS:
● Bachelor’s Degree graduate in Business Administration, Marketing
Management, Automotive Management, Entrepreneurship, Communications,
or any related business or sales-focused course.
● Minimum of 2-3 years of experience in sales, operations, customer service, or
automotive-related industries.
● Experience in automotive services, detailing, paint protection film (PPF),
ceramic coating, vehicle accessories,
Vacancy posted 19 hours ago
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