Customer Service Representative - Banking and Finance | No BPO Experience Welcome
Full-time
Metacom Careers
Customer Service Representative – Banking and Finance | Up to ₱25,000
Location: Fairview Terraces, Quezon City
Work Setup: Onsite
Account: Banking and Finance
Salary Package: Up to ₱29,000
Experience: No BPO experience required
Employment Type: Full-time
JOB DESCRIPTION
We are hiring Customer Service Representatives for our Banking and Finance Account in Fairview, Quezon City.
As a Customer Service Representative, you will assist customers with account-related concerns, provide accurate information, resolve inquiries, and deliver excellent customer service through appropriate communication channels.
KEY RESPONSIBILITIES
- Handle customer inquiries and account-related concerns
- Provide accurate information about banking and financial services
- Assist customers with basic account and transaction concerns
- Resolve customer issues professionally and efficiently
- Document customer interactions and update account information when needed
- Follow company policies, procedures, and service standards
- Maintain a professional and customer-focused approach at all times
QUALIFICATIONS
- High School or Senior High School graduate
- No BPO experience required
- BPO or customer service experience is an advantage but not required
- Good verbal and written communication skills
- Customer-focused with good problem-solving skills
- Willing to work onsite in Fairview, Quezon City
- Willing to work on shifting schedules, including weekends and holidays
COMPENSATION & BENEFITS
- Salary package up to ₱25,000
- Company-provided training
- Career growth and development opportunities
- Professional work environment
- Opportunity to gain experience in the Banking and Finance industry
WORK LOCATION
Fairview Terraces, Quezon City
If you are a fresh graduate, career shifter, or aspiring BPO professional , this is an opportunity to start or advance your customer service career.
Apply now and take the next step toward a rewarding career in the Banking and Finance industry.
Vacancy posted 8 days ago
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