CSR - Financial Services Account - Minimum 1 Year Experience
25000 - 26000 PhpFull-time
Gratitude Inc
CSR - Financial Services Account - Minimum 1 Year BPO Experience - Onsite
Location: Philippines - Onsite
Work Setup: Shifting / Onsite
ABOUT US - JOIN OUR BANKING & FINANCE TEAM:
Exciting opportunity for experienced BPO professionals! We are hiring Customer Service Representatives for a premium Banking and Finance account. Be part of a team that delivers trusted financial support to customers worldwide.
PERKS & BENEFITS:
- Competitive salary package with account premium
- Clear career growth and development opportunities
- Collaborative, supportive, and professional work environment
WHAT YOU WILL DO:
- Handle inbound calls regarding bank accounts, transactions, and other financial services
- Guide customers step-by-step and resolve concerns with professionalism and empathy
- Ensure strict confidentiality and secure handling of sensitive information
- Accurately document customer interactions and follow company policies
- Collaborate with support teams to deliver exceptional customer satisfaction
QUALIFICATIONS:
- Educational Background: Senior High School Graduate OR completed at least 2 years in college/university
- Experience: Minimum 1 year BPO experience required
- Communication: Good to excellent English communication skills - both written and verbal
- Work Setup: Willing to work 100% onsite on a shifting schedule
- Account: Amenable and interested to work in a Banking and Finance account
Vacancy posted 21 hours ago
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