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Customer Service Representative Hiring in Manila & Cebu

Full-time

Gratitude Jobs Ahead HR Inc

Description
  • Provide exceptional service and support to customers via phone, email, and chat.
  • Address customer inquiries and resolve issues in a timely manner.
  • Maintain accurate records of customer interactions and transactions.
  • Assist in the development of customer service policies and procedures.
  • Collaborate with team members to enhance customer satisfaction and improve processes.

Requirements

  • Educational Qualifications: Diploma or equivalent experience in a related field
  • Experience Level: 1-3 years of experience in customer service or support
  • Skills and Competencies: Excellent communication skills, both verbal and written
  • Skills and Competencies: Strong problem-solving abilities and empathy
  • Qualities and Traits: Ability to work in a fast-paced environment and stay calm under pressure
  • Working Conditions: Willingness to work flexible hours including evenings and weekends
Vacancy posted 13 days ago
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