Customer Service Representative Hiring in Manila & Cebu
Full-time
Gratitude Jobs Ahead HR Inc
Description - Provide exceptional service and support to customers via phone, email, and chat.
- Address customer inquiries and resolve issues in a timely manner.
- Maintain accurate records of customer interactions and transactions.
- Assist in the development of customer service policies and procedures.
- Collaborate with team members to enhance customer satisfaction and improve processes.
Requirements
- Educational Qualifications: Diploma or equivalent experience in a related field
- Experience Level: 1-3 years of experience in customer service or support
- Skills and Competencies: Excellent communication skills, both verbal and written
- Skills and Competencies: Strong problem-solving abilities and empathy
- Qualities and Traits: Ability to work in a fast-paced environment and stay calm under pressure
- Working Conditions: Willingness to work flexible hours including evenings and weekends
Vacancy posted 13 days ago
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