Customer Care Representative Allied Healthcare 1
Full-time
MetHealth
Are you passionate about providing quality healthcare support and improving patient outcomes? Join our team as a Care Coach 1 and make a difference in patient care and member services!
Description
- Provide outstanding customer service to patients and healthcare providers.
- Resolve inquiries and issues efficiently while maintaining a positive attitude.
- Document customer interactions accurately in the database for future reference.
- Collaborate with team members to improve service delivery and client satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in allied sciences , Social Sciences, Social Work, Human Services , or related field
- Not open to Nursing or Doctor of Medicine graduates
Experience Level: At least 1 year of direct adult patient care experience , such as:
- Long-term care
- Home and community-based services
- Hospital or facility setting
- Case management
- Managed care organizations
- BPO Healthcare – Member Services via phone support (Benefits, Eligibility, Pre-Authorization)
Why Join Us?
- Competitive salary package
- Career growth opportunities
- Work with a dynamic healthcare team
- Meaningful and impactful role in patient support
Vacancy posted more than 2 months ago
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