Service Technician
Full-time
Global Quest Consulting Group, Inc.
• Attends to service calls and other service concern of the client
• Updates Team Leader/Supervisor/ Assistant Manager or the customer service staff of status of the services done upon completion of the job
• Properly fill-out service reports with complete details signed and acknowledged by the customer
• After attending service calls, every service repair that went wrong should be explained to the manager and how it was solved
• Submit Service Report, PM Checklist, SP Evaluation Sheet within 24-hours from the time service was done
• Responsible for evaluation of defective units.
• Ensure that recommended spare parts are correct before submitting to the client
• Responsible for requesting and receiving of spare parts from Parts Section
• Responsible for the immediate installation of issued spare parts
Vacancy posted a month ago
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