Technical Support Representative
Full-time
Handlink Inc
WE ARE HIRING!
TECHNICAL ENGINEER – DAVAO
Location: Davao
Work Setup: Onsite & Field-Based
Employment Type: Full-time
ABOUT THE ROLE
Handlink, Inc. is looking for a dependable and hands-on Technical Engineer to support the installation, configuration, maintenance, and troubleshooting of IT, network, security, and auxiliary systems .
This role involves a combination of office coordination, site work, project implementation, and customer support . You will assist with site surveys, prepare technical information, support project implementation, troubleshoot technical issues, and help ensure that completed work is properly tested and documented.
You do not need to know every system from the beginning. We are looking for someone with a strong technical foundation, willingness to learn, and discipline to follow through on assignments .
KEY RESPONSIBILITIES
- Conduct or assist with site surveys and gather information needed for project planning and implementation.
- Support the design, installation, configuration, testing, and maintenance of technical systems.
- Troubleshoot hardware, network, connectivity, and system-related concerns .
- Coordinate with clients, suppliers, contractors, and internal teams during project implementation.
- Assist in preparing technical recommendations, equipment requirements, and basic Bills of Materials (BOM) .
- Monitor assigned project activities and provide timely updates on progress, concerns, and next steps.
- Perform preventive maintenance and recommend corrective actions when issues are identified.
- Check completed work and help ensure installations meet project requirements and quality standards .
- Prepare service reports, site reports, test results, and other technical documentation .
- Provide onsite or remote technical support when required.
- Perform other related technical duties as reasonably assigned.
QUALIFICATIONS
- Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, Electronics Engineering , or a related technical course.
- At least 1 year of relevant experience in technical support, systems installation, network support, field engineering, or a similar role.
- Basic working knowledge of IP networking, switching, routing, wireless technologies, or network security .
- Ability to diagnose technical concerns and explain findings clearly.
- Comfortable working onsite at client locations and handling field assignments.
- Able to manage multiple tasks while keeping documentation and status updates organized.
- Good attention to detail and willingness to follow established procedures.
- Able to work independently while coordinating with technical teams and supervisors.
- Willing to travel within Davao and nearby areas when project requirements call for it.
PREFERRED EXPERIENCE
Experience in any of the following is an advantage:
- CCTV and video surveillance
- Access control and biometric systems
- Structured cabling
- Wireless and network infrastructure
- Servers, storage, and endpoint devices
- Fire detection and public address systems
- Other auxiliary systems
- System testing and commissioning
- Preventive maintenance
Relevant technical certifications are an advantage but are not required.
THE KIND OF TEAMMATE WE ARE LOOKING FOR
This role is best suited for someone who is:
- Curious and willing to learn
- Dependable and responsible
- Detail-oriented and careful with technical work
- Able to communicate concerns early and clearly
- Willing to follow safety and project procedures
- Comfortable asking questions when requirements are unclear
- Able to take ownership of assigned tasks until they are properly completed
- Committed to proper documentation and project turnover
WHAT YOU CAN EXPECT
- Practical exposure to different IT, network, security, and auxiliary systems
- A combination of technical support, project work, site coordination, and troubleshooting
- Guidance from experienced technical personnel and Head Office teams
- Opportunities to strengthen your field, documentation, and problem-solving skills
- A work environment where careful work, reliability, and willingness to learn are valued
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Technical Support Representative in Davao del Norte vacancy
- ...Switzerland. Job Description Role Purpose Lead Technical Marketing Development for Plantations crops, providing technical... ...business growth. Develop and execute technical strategies supporting NPI, product launches, new opportunities, and portfolio growth...
- ...We’re Hiring: Field Sales Representative (Davao del Norte) Join a company that’s leading the way in sustainability and innovation within... ...account management. Coordinating with internal departments to support order processing, delivery, and after-sales service....
- ...Description Provide exceptional customer service and support to customers via phone, email, and chat. Assist customers with inquiries, complaints, and product/service information. Process orders, forms, applications, and requests efficiently. Maintain customer...
- ...Prepare sales reports and documentation Qualifications: Bachelor’s Degree graduate Preferably from a Health Allied course With at least 1 year experience as a Medical Representative or in Sales is an advantage Fresh graduates are welcome to apply...
- Serve as the primary point of contact for customer inquiries and concerns. Provide accurate information and resolve issues efficiently. Maintain customer records and update account information as needed. Assist customers with product selection and service recommendations...
- Description Handle inbound and outbound calls with professionalism Provide accurate information to customers regarding products and services Resolve customer issues and complaints in a timely manner Maintain detailed records of customer interactions Collaborate...
- ...Our client, a growing company in the manufacturing and distribution industry, is looking for a Field Sales Representative to manage and grow customer accounts across North Davao , with a focus on Tagum City and Davao del Norte . This role is ideal for a customer...
- Engage with customers to identify their needs and provide suitable product recommendations. Conduct product demonstrations and presentations to potential clients. Achieve monthly sales targets and report progress to management. Maintain knowledge of market trends...
- Description Assist customers with inquiries and provide accurate information about products and services. Handle customer complaints and resolve issues in a professional manner. Maintain customer records and document interactions effectively. Collaborate with...
- ...The Sales Representative is responsible for generating sales, building strong customer relationships, promoting products/services, and achieving monthly sales targets. This role also involves proper documentation of sales transactions and coordination with the warehouse...
- ...JOB PURPOSE The primary purpose of a Sales Representative is to promote and sell products or services to potential customers. This includes identifying and reaching out to new prospects, building, and maintaining relationships with existing clients, understanding their...
- Description Provide exceptional customer service by addressing inquiries and resolving issues in a timely manner. Assist customers with product information, order tracking, and billing inquiries. Document customer interactions and maintain accurate records in ...
- Description Promote and sell pharmaceutical products to healthcare professionals. Develop and maintain relationships with doctors, pharmacists, and other medical staff. Conduct product presentations and provide detailed product knowledge. Monitor market trends...
- ...Job Summary The Medical Sales Representative is responsible for promoting and selling the company’s pharmaceutical and healthcare products to doctors, hospitals, and other healthcare professionals within an assigned territory. The role involves extensive fieldwork, including...
- ...We’re looking for a Shift Electrician to support our operations by ensuring the safe and efficient functioning of electrical systems... ...Join Us? At Millennium Specialty Coco Products, Inc., we value technical expertise and teamwork. This role offers a stable and growth-...
- ...projects. Prepare and review project documentation and reports. Support onsite construction activities and ensure adherence to safety standards. Collaborate with project teams to resolve technical issues. Monitor project progress and ensure compliance with...
- ...Finding, engaging, and closing sales with potential customers, representing the company's products or services, meeting sales targets, building customer relationships, and providing post-sale support, all while adhering to company processes and utilizing sales tools like...
- ~ A Helper job description typically involves providing support to other workers or assisting with various tasks to ensure smooth operations... ..., walking, or bending for long durations. Skills: Basic Technical Skills: Ability to use simple tools or machinery (if relevant)....
- ...ISO, Halal) · Oversee research and development initiatives to support product innovation and process optimization · Ensure compliance... ...of BS in Food Technology, Biology, Chemistry, or related technical discipline · Extensive experience in food safety, quality assurance...
- ...help oversee laboratory operations, ensure testing accuracy, and support compliance with food safety and quality standards. Key... ...Graduate of BS in Food Technology, Chemistry, Biology, or related technical discipline · Experience in laboratory supervision or quality...
- ...and software issues: Troubleshoot and resolve a wide range of technical problems, including hardware malfunctions, software errors, network... ...connectivity issues, and data recovery. Provide technical support to customers: Offer technical assistance to customers over the...
- ...Provide technical support: Diagnose and troubleshoot computer hardware and software issues related to printing equipment, including desktops, laptops, printers, scanners, and plotters. Maintain computer systems: Perform routine maintenance tasks such as installing software...
- ...and enhance the Food Safety and Quality Management System · Support site visits, certification, and accreditation activities · Assist... ...: · Graduate of BS in Food Technology, Biology, or any technical discipline (or equivalent) · FSQMS-related training (e.g., BRC...
- ...Manager providing and implementing lifecycle strategies. Manage Technical Marketing Development for Plantations Crops. Strategy and... ...’s work instructions, policies and procedures and actively supporting and contributing to the ongoing development of HSE standards....
- ...Job Title: Call Center Agent Department: Customer Support / Operations Employment Type: Full-Time Job Summary: Join us... ...services, billing, and company policies Troubleshoot basic technical or account-related concerns Process orders, returns, refunds...
- ...RESPONSIBILITIES: # System Troubleshooting – Diagnose, test, and repair industrial electrical control systems and machinery. # Technical Interpretation – Read and analyze complex electrical schematic diagrams and blueprints. # Compliance & Inspections – Ensure...
- ...Job Description: As a Cosmetics Brand Ambassador - Cosmetics , you will represent the brand by promoting and selling beauty and skincare products to customers. You will be responsible for engaging with shoppers, demonstrating product usage, and helping customers choose...
- ...requires a proactive, sales-driven individual who is committed to achieving sales targets, conducting product presentations, and representing the company professionally in the field. Key Responsibilities Drive sales and market penetration of oncology products in...
- ...Install, maintain, and troubleshoot industrial electrical systems and equipment. Read and interpret blueprints, schematics, and technical drawings. Perform routine inspections and testing of electrical systems to ensure compliance with safety standards....
- ...office equipment of clients by conducting troubleshooting. Conducts preventive maintenance as needed. Provides user-training and technical demonstration to client or end-user if deemed necessary. Job Requirements Engineering graduates (BSECE or BSCoE) or any IT...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Representative. Be the first to apply!
