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Frontdesk Officer

Full-time

Alma Residences

The Front Desk Clerk is responsible for providing excellent customer service, managing front office operations, and ensuring smooth check-in/check-out processes for visitors or guests.

Key Responsibilities:

  • Greet and assist visitors or guests upon arrival.
  • Answer phone calls, emails, and direct inquiries.
  • Manage reservations, check-ins, and check-outs.
  • Maintain accurate guest records and billing information.
  • Ensure the front desk area is clean and organized.
  • Coordinate with other departments as needed to meet guest needs.
  • High school diploma or equivalent.
  • Strong communication and customer service skills.
  • Proficient in MS Office and office equipment.
  • Ability to handle multiple tasks efficiently.
Vacancy posted a month ago
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