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Customer Service Representative - Travel Associate.

Full-time

Gratitude Jobs Ahead HR Inc

Description
  • Assist customers with travel-related inquiries and provide information on bookings.
  • Resolve customer complaints and ensure a high level of satisfaction.
  • Coordinate with various travel service providers to arrange accommodations and transportation.
  • Maintain up-to-date knowledge of travel regulations and industry trends.
  • Ensure accurate entry of customer information into the company database.

Requirements

  • Educational Qualifications: Bachelor’s degree in Hospitality, Business, or a related field.
  • Experience Level: 3–5 years of experience in customer service or travel industry.
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Skills and Competencies: Proven problem-solving abilities and attention to detail.
  • Qualities and Traits: Strong organizational skills and the ability to work under pressure.
  • Responsibilities and Duties: Familiarity with travel booking software and CRM systems.
Vacancy posted 8 hours ago
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