Team Lead - Retail
Full-time
Gratitude Jobs Ahead HR Inc
Job Title: Team Lead
Nature of Account: Retail
Type of Support: Voice
Work Set Up: 100% onsite at Tech Tower, Cebu Business Park, Cebu City
Work Shift: 24x7
Salary: 34K package
Start Date: ASAP
Headcount: 1
Qualifications
- Undergraduates/College Graduates
- Must have at At least 2+ years of experience as a Team Lead in any LOBs (preferably in retail domain) and must be in a contact centre experience. No Team Lead experience in BPO should be rejected.
- Prior exposure to UK Banking or other collections verticals
- Minimum of 2 years in collections operations and team handling
- Excellent verbal & written communication & presentation skills
- Strong knowledge of the collections domain, including processes and bucket flows
- Should not be a current or former employee of Wipro
- Must be living within Cebu
- Must not be a job hopper who only works for less than a year for several companies
- Should be amenable to attend for an onsite Operations Interview in Cebu City
Recruitment Process
- Initial Interview: HRI (Human Resource Interview)
- Operations Interview: Microsoft Teams
Pre-screening Notes
- How many years of relevant experience as a Team Lead in any LOBs (preferably in retail domain)?
- Do you have experience in Team Lead experience in BPO?
- Do you have exposure to UK Banking or other collections verticals?
- How many years of experience in collections operations and team handling you have?
- How much is your last drawn salary?
- How much is your salary expectation?
- Are you amenable to work onsite in Cebu with a shifting schedule?
- When are you available to start once hired?
Vacancy posted more than 2 months ago
Similar jobs that could be interesting for youBased on the Team Lead - Retail in Cebu vacancy
- ...We are seeking a highly skilled and motivated Team Lead to join our team. The successful candidate will be responsible for supervising... ...experience as a Team Lead in any line of business (preferably in the retail domain) Strong people management, coaching, and mentoring...
- Qualifications: • College Graduate • 2-4 years Require minimum of two year Travel industry experience for support roles • Should not be a current or former employee of Wipro • Must be living within Cebu • Must not be a job hopper Key Responsibilities: Handle...
- ...Description We are looking for a Team Lead in the Travel industry to oversee operations and support roles. Manage and lead the team effectively. Ensure high-quality support for travel-related queries. Coordinate with various departments to enhance service delivery...
- ...Job Title: Team Lead – Customer Service (Travel & Hospitality) Job Summary We are seeking an experienced TL or OM to lead customer service operations supporting business and/or end-consumer clients. This role oversees post-sale technical and non-technical support delivered...
- ...Corporate team lead is a mid-level role that guides a working group toward specific goals by providing direction, delegating tasks, and mentoring members. Required for weekend blitzes and special events; 8 hours of work and will cover possible graveyard shift for BPO Accounts...
- ...Join Our Team at Skin and Cancer Institute! Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-... ...Work Category: Full-time, Remote The Patient Access Team Lead provides leadership and operational oversight for insurance eligibility...
- ...organization Excel advanced skills Knowledge of local tax regula ti ons, and IFRS With Migra ti on experience as Accountant / Team Lead is an advantage Flexible to travel Flexible to work aPer hours when required Cebu | Onsite; upon regularization (once a...
- ...anticipate problems, and implement solutions fast. Lead by example: coach, manage, and elevate a diverse clinic team. Handle staff concerns with decisiveness,... ...paced service or healthcare setting (e.g., clinic, retail, bank, hotel, etc.) ~ Strong track record in...
- ...Outsource Staffers OPC, a growing BPO company in Cebu, and take ownership of a sales team in a performance-driven environment with real opportunities for growth. ► RESPONSIBILITIES ► Lead & motivate a team of Sales Representatives toward daily, weekly, and monthly...
- ...We are looking for an exceptional leader who can lead and effectively promote our service to the existing and prospective clientele. Must... ...Manages, organizes, and drives the successful completion of team projects. Collaborate with clients to determine the goals of team...
- ...experience . We’re hiring Customer Service Representatives to support leading retail brands—helping shoppers with orders, products, returns, and... ...and paid training Clear career growth and promotion paths Supportive team culture in a dynamic retail environment...
- ...Responsibilities The Retail Sales Supervisor is responsible for overseeing daily store operations, driving sales performance, and leading the sales team to deliver excellent customer service. This role ensures that sales targets are met, store standards are maintained...
- ...Position: Team Leader Account: Billing Location: Mandaue City or Lahug, Cebu City Job Requirements Qualifications: At least 2-4 years Team Lead experience in Call center industry Must have billing experience (at least 1-2 years) Ability to communicate...
- Supervises and guides warehouse staff in daily operations. Monitors receiving, picking, packing, inventory, and dispatch activities. Ensures proper handling and storage of products. Checks staff attendance, productivity, and compliance with warehouse procedures....
- ...A warehouse team leader manages the daily operations of a warehouse, including supervising employees, tracking inventory, and ensuring production runs smoothly. They also work with other departments to coordinate activities and ensure they align with business goals. -...
- ...Team Lead – BPO Key Responsibilities: Serve as the primary point of contact for clients, ensuring clear and professional communication at all times Provide accurate and timely daily performance reports to both internal leadership and external clients Lead,...
- ...Sales Team Lead / Coach Location: Cebu (Onsite) About the Role We are looking for a Sales Team Lead / Coach who will play a key role in driving sales performance through effective coaching and mentoring. This role is ideal for individuals with experience in coaching...
- ...The Retail Admin provides administrative and clerical support to retail operations, ensuring accurate documentation, smooth daily transactions... ...transfers, and reconciliation Coordinate with the sales team, warehouse, and suppliers Support cash, billing, and basic...
- ...Seeking a passionate and fashion-savvy Retail Associate to join our team. As a key part of our brand, you will help create a welcoming and stylish shopping experience for our customers while ensuring the store operates smoothly Passion for fashion and understanding...
- ...Provide exceptional customer service and support. Collaborate with team members to achieve store sales goals. Requirements... ...or equivalent Experience Level: 1-3 years of experience in retail sales Skills and Competencies: Strong communication and interpersonal...
- ...A Sales Retail Associate is responsible for assisting customers, providing product information, and ensuring a positive shopping experience... ...and interpersonal skills. Basic math skills for handling transactions. Ability to work in a team and independently....
- Costumer Service Greet customers warmly and assist them with product inquiries and selections. Provide knowledgeable and friendly service to enhance the shopping experience. Sales Support: Assist customers in locating merchandise and suggest additional items...
- ...Supervise daily retail operations to ensure a high standard of customer service. Train, mentor, and evaluate staff performance to drive sales and improve team efficiency. Monitor inventory levels and coordinate with suppliers for stock replenishment. Implement...
- ...POSITION TITLE: Retail Store Manager WORK LOCATION: Cebu City WORK SETUP: Full-Time, Onsite The Retail Store Manager will... ...skills; able to convey complex messages in a clear, simple manner Team-oriented, pleasant, and service-minded attitude Demonstrated...
- ...The Retail Manager is responsible for overseeing daily store operations, driving sales performance, managing staff, and ensuring excellent customer service. This role focuses on achieving business targets, maintaining store standards, and ensuring efficient operational...
- ...About the Role You will manage, grow, and service Motorcycle Retail accounts by ensuring strong relationships, meeting sales targets, and driving renewals, collections, and overall account performance. This role requires a mix of relationship management, servicing,...
- ...role is to execute the process and drive the performance of the team on the key metrics of the process. Work Arrangement: Onsite... ...no back subjects) Work Experience: ~ 2+ years exp as Team Lead in BPO in a Sales account handling voice agents ~*Quota metric...
- ...to ensure an inviting shopping environment. Collaborate with team members to achieve sales goals and promotions. Requirements... ...diploma or equivalent preferred. Experience Level: 0–2 years of retail or customer service experience. Skills and Competencies: Strong...
- ~ We are seeking a dynamic and customer-focused Sales Associate to join our retail team in one of our mall locations. The ideal candidate will be responsible for delivering an exceptional shopping experience, assisting customers with product selection, and achieving sales...
- ...This role leads the Accounting and Reporting function, ensuring accurate financial reporting, compliance with IFRS and corporate guidelines... ...accounts and maintenance of tax/statutory books. Leading team recruitment, onboarding, performance management, and training....
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Team Lead - Retail. Be the first to apply!
