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Customer Service Representative

Full-time

Six Eleven Philippines BPO Corporation

Job Description:

We are looking for a Customer Service Representative to provide professional and efficient assistance to customers. The role may involve handling customer concerns through voice or non-voice channels, providing accurate information, and resolving inquiries in a timely manner.

Key Responsibilities:

  • Handle customer inquiries, requests, and concerns
  • Provide accurate and professional customer assistance
  • Resolve customer issues and provide appropriate solutions
  • Maintain a high level of customer service
  • Follow company policies and procedures

Qualifications:

  • At least 6 months of BPO/Customer Service experience
  • Good verbal and written communication skills
  • Good comprehension and problem-solving skills
  • Customer-service oriented
  • Willing to work onsite
  • Willing to work on a shifting schedule
  • Can start ASAP

What We Offer:

  • Above-Minimum Rate
  • Night Differential
  • Incentives
  • Rice Allowance
  • Attendance Allowance
  • Bonuses
Vacancy posted a month ago
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