Customer Service Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
Description - Interact with customers via phone, email, and chat to provide assistance and resolve inquiries.
- Process orders, returns, and exchanges in a timely and accurate manner.
- Maintain a high level of product knowledge to effectively address customer questions.
- Document customer interactions and feedback to improve service quality.
- Collaborate with team members to achieve service targets and enhance customer satisfaction.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: Entry level (0–2 years)
- Skills and Competencies: Strong communication and interpersonal skills
- Qualities and Traits: Patience and empathy towards customers
- Responsibilities and Duties: Ability to handle challenging customer situations professionally
- Working Conditions: Ability to work in a fast-paced environment
Vacancy posted 3 days ago
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