Sales Admin
Full-time
Dycorp Import Export Company, Inc.
Sales Administrator (Sales Admin)
We are looking for a Sales Administrator to provide administrative and operational support to our Sales Team. This role is ideal for someone who is organized, detail-oriented, and customer-focused, with experience in sales documentation, order processing, reporting, and cross-functional coordination. The successful candidate will play a vital role in ensuring smooth sales operations, accurate documentation, and excellent customer service from order processing to delivery.
Key Responsibilities
- Process customer orders, quotations, sales orders, and other sales-related documents accurately and on time.
- Coordinate with Production, Warehouse, Purchasing, Logistics, and Accounting teams to ensure timely order fulfillment and delivery.
- Monitor order status, product availability, delivery schedules, and pending customer requirements.
- Maintain and update customer records, CRM databases, quotations, pricing, and sales documentation.
- Respond to customer inquiries regarding orders, deliveries, pricing, and product information while providing excellent customer service.
- Prepare daily, weekly, and monthly sales reports, dashboards, sales summaries, and performance analyses.
- Assist in monitoring customer payments and coordinate collection follow-ups with the Accounting Department.
- Ensure the accuracy and completeness of sales records, pricing, contracts, and customer documentation.
- Schedule meetings, prepare presentations, proposals, and provide administrative support to the Sales Team.
- Support continuous improvement initiatives by maintaining compliance with company policies and identifying opportunities to improve sales administration processes.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Management, Office Administration, Entrepreneurship, or a related field .
- At least 1 to 2 years of relevant experience in sales administration, customer service, administrative support, or related roles.
- Experience in sales operations, order processing, manufacturing, printing, advertising, garments, distribution, or B2B environments is an advantage.
- Experience using ERP systems (such as SAP, Oracle, Odoo, Microsoft Dynamics, or equivalent) is an advantage.
- Strong organizational, administrative, and coordination skills.
- Excellent communication, customer service, and interpersonal skills.
- Proficiency in Microsoft Excel, Word, and other Microsoft Office applications .
- Knowledge of sales processes, documentation, CRM systems, and order management.
- Strong analytical, problem-solving, and attention-to-detail skills with the ability to manage multiple priorities.
Why Join Us
- Be part of a dynamic and customer-focused sales organization.
- Work closely with cross-functional teams to support business growth and operational excellence.
- Gain valuable experience in sales operations, customer relationship management, and business administration.
- Enjoy opportunities for career development, continuous learning, and professional growth.
Perks and Benefits
- Competitive salary package
- Paid leave and holiday benefits
- Career development and training opportunities
- Supportive and collaborative work environment
Apply Now
If you are passionate about sales operations, customer service, and providing exceptional administrative support, we would love to hear from you.
Vacancy posted 1 day ago
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