AI Engineer Manager II

TELEDIRECT PTE LTD

Enable your future At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awardsWhat is your mission?
• Work with stakeholders to understand AI use cases, solution scope, and deployment requirements.
• Integrate AI services (e.g., LLM, speech, vision, analytics APIs) into applications and platforms.
• Develop and maintain data pipelines and data-processing workflows to support AI solutions.
• Build application prototypes (web or API-based) to demonstrate AI capabilities.
• Integrate AI components with existing systems, databases, and cloud services.
• Customize and configure AI workflows based on project or client requirements.
• Support testing, deployment, and monitoring of AI-powered applications.
• Provide technical documentation and support to ensure successful solution adoption.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX. Who are we looking for?
• Experience in developing and integrating AI-powered applications or AI services.
• Code efficiently and design the layout of a website according to a company’s specifications, ensuring good user experience.
• Design and write clean code in HTML/CSS. A familiarity with JavaScript libraries and Content Management Systems are critical.
• Proficiency in Python and/or JavaScript for backend, API, or application development.
• Experience working with cloud platforms (GCP,AWS, Azure) and deploying productionready solutions.
• Ability to build lightweight application to showcase AI functionality.
• Work closely with UI/UX designers and technical lead to deliver intuitive interfaces and
• interaction layers with great user experience.
• Clear communication skills with both technical and non-technical stakeholders.About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality. With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit