Application Support Engineer

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Summary: As an Application Support Engineer, you will spend your day investigating and resolving issues across various components of essential business systems. Your role involves providing timely and effective support to ensure the smooth operation of software applications, collaborating with different teams to maintain system reliability and performance. You will engage in continuous monitoring and troubleshooting activities to identify root causes and implement solutions that enhance overall system functionality. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to gather information and provide comprehensive support. - Document and communicate findings and resolutions clearly to stakeholders. - Continuously update knowledge base and support documentation to improve team efficiency. Professional & Technical Skills: - Required Skill: Expert proficiency in Tagetik Planning Budgeting and Forecasting. - Strong analytical skills to diagnose and resolve complex software issues. - Experience with system monitoring and performance tuning. - Ability to work with various business system components and understand their interdependencies. - Excellent problem-solving skills with attention to detail. - Strong communication skills to effectively interact with technical and non-technical team members. Additional Information: - The candidate should have minimum 2 years of experience in Tagetik Planning Budgeting and Forecasting. - This position is based at our Manila office. Minimum 2 year(s) of experience is required

Taguig

Cebu City

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s  Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at .