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Hiring for Call center Agents in Top Bpo's. Hmo Day 1.

Full-time

Gratitude Jobs Ahead HR Inc

Description
  • Engage with customers to understand their needs and provide accurate information.
  • Handle inquiries efficiently while maintaining a high level of customer satisfaction.
  • Resolve customer issues through effective communication and problem-solving skills.
  • Document customer interactions and maintain clear records in the system.
  • Collaborate with team members to improve processes and customer service standards.

Requirements

  • Educational Qualifications: Bachelor’s degree in any relevant field.
  • Experience Level: 5–8 years of experience in a call center or customer service role.
  • Skills and Competencies: Excellent verbal and written communication skills.
  • Qualities and Traits: Strong interpersonal skills with a customer-centric attitude.
  • Responsibilities and Duties: Ability to work in a fast-paced environment and meet targets.
  • Working Conditions: Flexible shifts and availability to work on weekends as needed.
Vacancy posted 24 days ago
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