Hiring for Call center Agents in Top Bpo's. Hmo Day 1.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Engage with customers to understand their needs and provide accurate information.
- Handle inquiries efficiently while maintaining a high level of customer satisfaction.
- Resolve customer issues through effective communication and problem-solving skills.
- Document customer interactions and maintain clear records in the system.
- Collaborate with team members to improve processes and customer service standards.
Requirements
- Educational Qualifications: Bachelor’s degree in any relevant field.
- Experience Level: 5–8 years of experience in a call center or customer service role.
- Skills and Competencies: Excellent verbal and written communication skills.
- Qualities and Traits: Strong interpersonal skills with a customer-centric attitude.
- Responsibilities and Duties: Ability to work in a fast-paced environment and meet targets.
- Working Conditions: Flexible shifts and availability to work on weekends as needed.
Vacancy posted 3 days ago
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