Sales and Aftersales Coordinator - Mandaluyong
Seaoil
Are you ready to start your legaSEA? SEAOIL is looking for passionate talents to help make a difference in the lives of Filipinos and fuel their better future. Here's your chance to grow your career with the largest and leading independent fuel company in the country - join us as our next Sales and Aftersales Coordinator - Mandaluyong!
What is this role about?
The Sales and After Sales Coordinator - Head Office manages end-to-end coordination of sales transactions from reservation to unit release and registration, while also facilitating aftersales support, documentation, reporting, and cross-functional coordination to ensure smooth customer experience and transaction completion.
What will YOU do?
Coordinate and maintain accurate sales reports, dashboards, and operational data for the satellite office
Monitor and manage sales transactions from reservation, documentation, unit release, and registration to ensure complete and compliant processing
Coordinate with head office, North Luzon branches, and relevant stakeholders for sales requirements, updates, approvals, and unit release processing
Ensure proper tracking and completion of customer sales orders, including release documentation and turnover requirements
Coordinate and facilitate unit release requirements, including documentation, registration processing, and completion of pre-release checks
Coordinate with Service Advisors and Aftersales teams for customer concerns, service requirements, and post-release support of units
Receive log, and route customer feedback related to sales transactions, documentation, delivery experience, and aftersales concerns
Recommend service-related or technical issues to appropriate teams for proper resolution and escalation
Maintain organized records of sales files, customer documents, registration records, and aftersales coordination logs
Provide general administrative and operational support to ensure efficient day-to-day functioning of the satellite office and continuity of customer support
What will YOU need?
Willing to be assigned in Namayan, Mandaluyong City
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