Associate Principal - PH
Appficiency
About Us
Solving the most complex technology and business challenges is what Appficiency is about. As the top partner for creating the new industry benchmarks in the ERP Services, Appficiency is an Oracle NetSuite Alliance Partner with over 7 different industry and partner awards. We are a leader in both construction and manufacturing and as a top 5 Alliance Partner, we go to work each day solving the hardest industry problems and sharing these news-worthy achievements to set a higher bar for the professional services and software industry.
The Opportunity
As an Associate Principal, you will operate as a top-tier strategic leader within the practice — driving enterprise value well beyond individual engagements, shaping firm-wide strategy, and serving as the ultimate escalation point across the most complex, high-visibility client relationships. You will own a significant book of business, lead pre-sales and solution strategy for the firm's most sophisticated opportunities, and directly mentor Associate Directors and senior consultants. Your impact extends across the organization — influencing process, methodology, talent development, and Appficiency's market position.
What You'll Do
- Create new enterprise value beyond predetermined or assigned job functions
- Lead demo and pre-sales efforts for Appficiency solutions and products
- Conduct complete requirements, design, and delivery across multiple verticals, applications, and integrations
- Ensure Appficiency principles and procedures are followed across all projects
- Ensure productive communication across projects internally
- Maintain a strong, referenceable client base by anticipating, mitigating, and managing client issues
- Mentor and train consultants
- Provide oversight for implementation projects
- Simultaneously manage 6+ client projects/engagements
- Create one micro-vertical implementation drop-in bundle
- Maintain a minimum of 10-15 successful, referenceable implementations, including complex implementations
- Assign project teams to new projects based on skill set, availability, and capacity
- Review project allocations, team capacity, and billable hours for accuracy, updating as needed for GDL review
- Identify and drive process improvements and SBC skill development across staff
- Define and drive broader process improvements
- Engage comfortably and regularly with senior executives
- Work closely with Appficiency leaders to deliver client projects
- Work directly with customers to understand, validate, and document business requirements, mapping them to NetSuite functionality
What You'll Bring
- 5-8 years in a professional services, functional, or technical consulting role, preferably in ERP, CRM, or e-commerce
- Experience managing SaaS, IT, or specific business model implementations (e.g., distribution, manufacturing, retail, media & advertising)
- MBA or equivalent work experience
- Experience on the NetSuite platform is highly recommended
- Proven track record of developing and maintaining profitable, referenceable customer relationships
- Ability to think strategically and align client business pain points to solution options and implementation approach
- Excellent verbal and written communication skills
- Exceptional analytical and problem-solving skills
- Ability to work well in a fast-paced environment and manage changing priorities
- Familiarity with cloud computing technologies
- Willingness to travel to client locations as needed
What Will Set You Apart
- A proven track record of creating enterprise value beyond assigned responsibilities, consistently identifying and capturing new opportunities for the firm
- Deep credibility leading demos, pre-sales, and solution strategy across multiple verticals and complex integrations
- A substantial portfolio of successful, referenceable implementations, including the most complex engagements the firm delivers
- Demonstrated success developing scalable offerings (e.g., micro-vertical bundles) that extend the firm's capabilities and market reach
- Strong executive presence, trusted by senior leadership internally and by C-level stakeholders externally
- A track record of mentoring Associate Directors and senior consultants into next-level leadership roles
- Proven ability to define and drive firm-wide process improvement, not just within individual accounts
What Success Looks Like
- You are recognized internally and externally as a top-tier strategic advisor, consistently generating enterprise value beyond your core responsibilities
- Your pre-sales and solution strategy contributions directly influence the firm's ability to win and deliver complex, high-value engagements
- You maintain a robust base of successful, referenceable implementations that reinforce the firm's reputation in the market
- Associate Directors and senior consultants you mentor are advancing into stronger leadership roles under your guidance
- Firm-wide processes, methodology, and delivery standards reflect improvements you've driven
- Appficiency leadership relies on you as a key strategic partner in shaping the direction of the practice
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