Ibex Shaw (Mandaluyong) - Hiring BPO Agents- No Experience Needed

NOW HIRING! Customer Service Champions Wanted Review Materials Are Provided Are you ready to kickstart (or level up!) your BPO career with one of the most trusted global customer service companies? Join IBEX and become part of a team that values growth, excellence, and people-first service! Your Role As a Customer Service Representative, you will: Handle incoming calls with empathy and confidence Understand and assess customer needs to deliver helpful solutions Resolve issues using critical thinking and great communication Stay friendly and efficient — even under pressure! Meet or exceed productivity and quality goals Handle escalations with professionalism Follow company processes while maintaining a positive attitude What We’re Looking For At least High School Graduate (Old Curriculum) At least SHS Graduate Willing to work the night shift and on a shifting schedule Strong English communication skills Detail-oriented and reliable Self-motivated and committed to learning Team player with integrity Resourceful and fast learner Benefits Employee Recognition and Rewards Performance Bonus, Employee Recognition Program Government Mandated Benefits 13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS Insurance Health & Wellness Disability Insurance, Health Insurance, Life Insurance, HMO Perks Benefits Employee Discount, Sleeping Quarters Professional Development Employee Assistance Program, Professional Development Time Off & Leave Bereavement Leave, Maternity & Paternity Leave, Solo Parent Leave, Vacation Leave Apply Now and Join Ibex Shaw Mandaluyong!