Client-side Project Manager (PERMANENT AU DAYSHIFT, REMOTE/WFH-PHILIPPINES)

This is a remote position.

Job Title: Senior Project Manager

Type: Full Time; Permanent work from home, morning shift

Rate: $12AUD/hour (negotiable to the right candidate)

The Senior Project Manager (SPM) reports to the Managing Director (MD) and Director within the client.

This role requires the promotion of the client’s values. The client’s values are relationship-based and focused on building long-term relationships grounded in trust, partnership, and collaboration.

Core Values

· Excellence: Committed to excellence in every aspect of work, delivering superior project management services and outstanding results for clients.

· Passion: Passion drives the team to go above and beyond in delivering exceptional results and making a lasting impact in the construction industry.

· Trust: Trust is fundamental in navigating complex projects and delivering successful outcomes on time and within budget.

· Curiosity: Continuously seeking new and improved ways to enhance project efficiency, mitigate risks, and optimize outcomes through innovation and best practices.

Key Responsibility Areas

· Leadership: Model and promote the client’s core values, drive a culture of innovation and continuous improvement, represent the business in meetings, and act as a key point of contact for team members and stakeholders.

· Service Delivery: Oversee day-to-day project operations, review deliverables, enforce quality assurance, ensure compliance with Occupational Health & Safety and company policies, prepare implementation programs, and monitor performance against plan.

· People and Culture: Foster collaboration and continuous learning, mentor and support project team members, build internal capability, and handle personnel matters with professionalism and discretion.

· Client Management: Build lasting client relationships, understand client business needs and project objectives, manage expectations, provide project reporting and briefings, and identify opportunities to strengthen relationships and expand services.

· Finance: Manage project finances to achieve revenue and profitability targets, forecast budgets and margins, prepare invoices, oversee collections, monitor receivables and financial risks, and contribute to fee proposals and scope change pricing.

Detailed Responsibilities

Leadership

· Promote the client’s values at all times and set an example for team members and stakeholders.

· Drive a culture of innovation, continuous improvement, and professional growth within the team.

· Represent the company in client, consultant, and industry meetings.

· Act as a key point of contact for the team, consultants, and stakeholders, ensuring clarity and accountability throughout all project phases.

Service Delivery

· Oversee the day-to-day operational and tactical aspects of all projects, maintaining high quality standards and consistency.

· Review deliverables, conduct project reviews, and enforce quality assurance procedures in line with company methodology.

· Ensure compliance with Occupational Health & Safety regulations and all relevant company policies.

· Prepare detailed project implementation programs and monitor, control, and report on performance against plan.

· Take initiative in resolving project issues and participate actively in forums, training, and industry events.

People and Culture

· Foster a collaborative team environment focused on continuous learning and personal development.

· Lead, support, and mentor project team members, encouraging initiative and problem-solving.

· Build expert industry knowledge within teams and ensure knowledge is shared and retained.

· Manage difficult personnel matters with respect and discretion, clarifying roles and responsibilities as needed.

Client

· Build lasting relationships with clients founded on trust, partnership, and collaboration.

· Demonstrate a strong understanding of each client’s business, project needs, and objectives.

· Communicate effectively to manage client expectations and ensure satisfaction across multiple or large-scale projects.

· Prepare, deliver, and follow up on project reports, briefings, and approvals to maximise client engagement and confidence.

· Proactively identify opportunities to deepen client relationships and expand business opportunities.

Finance

· Manage project finances to achieve revenue goals and profitability targets.

· Accurately forecast budgets, revenue, margins, and bill rates across projects.

· Prepare monthly invoices for services performed and oversee timely payment collections.

· Monitor receivables, revenue recognition, and margin targets, proactively addressing financial risks.

· Contribute to fee proposal preparation, revised fees for scope changes, and service extensions to existing clients.

Key Performance Indicators (KPIs)

· Allocate approximately 95% of professional time to fee-generating activities that service client needs, with around 5% focused on marketing and business development.

· Assist in meeting the company target gross margin of 45% across projects.

· Ensure compliance with all responsibilities outlined in the role and relevant company policies and procedures.

· Participate actively in Project Manager forums and contribute to fee proposal development and service extensions to existing clients.