Platform Engineering Specialist

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 

LET’S START WITH OUR VALUES

• Excellent. Being excellent at what we do sets us apart. It happens when we care about our work and how it lands, set clear standards, and hold each other accountable. We don't stop at meeting the standard; we keep raising the bar.
• Authentic. Real connection happens when we show up as our best, truest selves, help others do the same, and stand by each other through the harder times.
• Curious. Curiosity keeps us innovative. Better understanding comes from asking helpful questions, seeking to understand before we act, and building on each other's thinking.
• Dynamic. Growth is central to our purpose, and it only happens in dynamic environments where we stay flexible, adaptable and open.
• Empathetic. Great partnerships happen when we take the time to understand the people we work with, our teams, our clients and our communities, for better outcomes for each.

WHAT IS YOUR ROLE As a Platform Engineering Specialist , you build and run the internal platform that Boldr teams use to ship software safely. You lead our cloud foundations, delivery pipelines and platform security, sharing ownership with the team so more than one person can always run them, so that engineers and non-engineers who build with AI can deploy to secure, governed environments without having to become infrastructure experts. You will design the paved road: AWS environments, CI/CD, environment promotion, automated security checks, access control and observability. You will work with the Product lead and engineers who build on the platform, turn their needs into reusable tooling, and share your infrastructure knowledge across the team. You are also a full-stack engineer. Alongside platform work, you will build and ship features across our web applications, APIs and integrations with the rest of the Product team, and pick up whatever the current priority needs. This is a hands-on senior role. You set direction for your area, make sound technical calls on your own, and are accountable for the reliability, security and cost of the platform and the quality of the code you ship. You'll be working with the Product Team Lead to deliver technical solutions to deliver Boldrific platform solutions. You will collaborate with producing design decisions, supporting team members on shared goals, and providing guidance on engineering best practices across the Product team to deliver solutions for internal and external stakeholders. WHY DO WE WANT YOU We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic. WHAT WILL YOU DO Full-stack product engineering

• Design, build and maintain web applications, API services, serverless functions and scheduled background jobs, front end and back end.
• Build custom RESTful APIs, middleware and third-party integrations using webhooks, websockets and queues.
• Design and manage databases, and work with data teams to improve software functionality.
• Own projects end to end across the Software Development Life Cycle, from design to deployment.
• Debug production issues, find root causes and tell code problems apart from data problems.
• Test and optimize applications for performance and user experience.
• Review code to enforce coding standards and engineering best practices.

Cloud Foundations

• Own a multi-account AWS organization (dev, prod and shared accounts): IAM, networking, DNS and certificates (Route 53, ACM), and account guardrails.
• Define and manage infrastructure as code for all platform environments.
• Monitor and optimize cloud cost, and report on it.

Delivery and environments

• Build reusable CI/CD pipelines (GitHub Actions) that teams can adopt by default.
• Design environment promotion across personal dev, sandbox and production, with automated checks that block promotion when they fail.
• Automate app provisioning: build, database, health checks, sign-in checks and DNS.

Platform security and access

• Own the security posture of our GitHub organization: access, branch and Actions policy, OIDC federation to AWS, and secret scanning.
• Integrate security, secrets and sensitive-data scanning into the delivery path.
• Work with our central identity provider to give every deployed app consistent authentication and access control.

Reliability and operations

• Set up logging, monitoring and alerting across platform environments.
• Lead incident response for platform issues, find root causes and prevent repeats.
• Write and maintain runbooks and platform documentation that other people can follow.
• Cross-train teammates so platform work is shared, and prepare areas for handover to future team members.

Team and ways of working

• Pair with engineers to grow infrastructure and DevOps skills across the team.
• Take part in technical design, architecture discussions and roadmap planning.
• Review infrastructure and pipeline changes to enforce standards and best practices.
• Create, update and manage tickets on a kanban board, and take part in grooming and planning in an Agile Scrum setup.
• Adopt emerging practices, including AI/LLM-assisted engineering workflows.

Requirements YOU ARE…

• Curious and authentic, just like us! #beboldr
• Proactive and highly self-motivated
• Able to pay attention to even the most minute of details, while still keeping our long-term vision in mind
• Able to adapt to change and learn quickly
• Eager to learn and expand their current working knowledge with regards to other wider aspects of Software Engineering
• A team player who can communicate with ease and gives and receives feedback with grace
• Effective in multitasking and prioritizing tasks in a fast-paced and high-pressure environment
• Thorough functional knowledge and coding experience
• Creative and solutions-oriented
• Possesses strong analytical and problem-solving skills, particularly for complex, multi-system issues.
• Demonstrates architectural thinking and the ability to design scalable, robust, and maintainable software solutions.

YOU HAVE…

• Bachelor's degree in Computer Science or a related field, or equivalent experience.
• 5+ years in software engineering, including production full-stack development, with 3+ years in cloud infrastructure, DevOps or platform engineering.
• Strong full-stack skills in TypeScript, JavaScript or Python, with front-end and back-end frameworks (NodeJS, NestJS, Vue/Nuxt or similar).
• Experience building RESTful APIs, third-party integrations and relational database designs (SQL).
• Strong hands-on AWS experience: Organizations and multi-account setups, IAM, VPC, ECS or other container services, RDS, CloudWatch, Route 53.
• Experience with infrastructure as code (Terraform, AWS CDK or CloudFormation).
• Experience building and maintaining CI/CD pipelines, ideally GitHub Actions.
• Experience with Docker and containerized deployments.
• Experience with secrets management and security scanning in the delivery path.
• Experience implementing authentication and authorization across systems, ideally with a central identity provider (OIDC/OAuth2).
• Experience with database administration, backups and scaling in production.
• Demonstrated understanding of secure and ethical use of LLMs in software development.