Customer Service Representative

We are hiring Customer Service Representatives for a voice account. The role involves handling customer inquiries over the phone, providing accurate information, and resolving concerns efficiently while maintaining professionalism and empathy. Key Responsibilities: Handle inbound and/or outbound calls Assist customers with inquiries, concerns, and requests Provide accurate product and service information Resolve issues in a timely and professional manner Document interactions in the system Qualifications: At least High School or Senior High School graduate Open to applicants with or without BPO experience Good to excellent communication skills Willing to work on a shifting schedule (morning, mid, graveyard) Amenable to work onsite What We Offer: Salary package up to 28,000 (depending on experience and qualifications) Paid training and onboarding Opportunities for career growth and development Supportive and collaborative work environment