Pharmacy Assistant

Primarily responsible for dispensing medicines to customers while observing proper customer service standards and ensuring product quality through proper checking and monitoring.

Responsibilities:

• Observe all customer service standards in all transactions, including dispensing of drugs, achievement of sales targets, and resolution of customer complaints
• Provide excellent customer service through branch spiel, basic reminders, personalized greetings, and the Service Standard System (SSS).
• Check and submit near-expiry products to the supervisor and ensure there are no expired items in the store.
• Ensure stocks are well-kept, properly displayed, and secured against theft and pilferage while monitoring First Expiry, First Out (FEFO)
• Perform daily inventory of stocks based on assigned area
• Clean, display, arrange, and refill stocks according to therapeutic standards
• Report frequently requested but unavailable products
• Safeguard and properly use company resources, stocks, and inventory
• Observe proper grooming standards and report store irregularities

As Cashier:

• Accept order transactions, receive and verify legal tender, process sales, and give correct change.
• Ensure sales transactions entered in the Point of Sale (POS) system match actual items dispensed.
• Validate transactions such as voids, discounts, card transactions, sales return, and exchange.
• Safeguard money from branch sales and observe proper turnover procedures of Local Cash Fund (LCF) and exchange of bills and coins with Pharmacy Supervisor/Assistant Pharmacy Supervisor (PS/APS).
• Perform other duties as assigned.

Qualifications:

• At least 2nd-year college level
• Minimum of 6 months work experience
• Good memory for product knowledge
• Able to work fast in a dynamic environment