Product Operations Associate
Full-time
PalmPay Financing Corp.
Job Title: Product Operations Associate
Location: BGC, Taguig (Full Time, Onsite)
Role Objective
The Product Operations Associate will serve as the bridge between the Local Product Team and business units, ensuring smooth day-to-day operations. This role functions as the second level of support (L2) for all product-related concerns in the Philippines, working closely with Local Product Managers (L3) to ensure timely resolution of issues and effective communication across teams.
Key Responsibilities
Act as the primary point of contact for product-related inquiries from internal teams
Provide support to:
- Sales
- Operations
- Collections
- Credit Review
Perform issue triaging, including:
- Identifying root causes
- Classifying issues (bug, enhancement, expected behavior)
- Tracking resolution progress
Ensure timely and accurate responses to all product-related concerns
Maintain, update, and improve:
- Internal documentation
- Product guidelines
- Standard Operating Procedures (SOPs)
Coordinate closely with Product Managers for:
- Escalations
- Product clarifications
- Issue resolution
Monitor recurring issues and proactively suggest process or product improvements
Ensure clear and consistent communication between Product and business teams
Qualifications
- Bachelor’s degree in Business, Information Technology, Engineering, Finance, or any related field
- At least 1–3 years of experience in Product Operations, Business Operations, Customer Support, or related roles, preferably in a fintech, banking, or technology-driven company
- Strong problem-solving and analytical skills
- Excellent communication and stakeholder management abilities
- Experience in issue tracking, ticketing systems, or operational support workflows is an advantage
- Ability to work in a fast-paced and highly collaborative environment
- Highly organized with strong attention to detail
- Proficient in Microsoft Office/Google Workspace; familiarity with fintech products and digital platforms is a plus
Preferred Competencies
- Understanding of fintech products, lending operations, digital payments, or financial services processes
- Experience working with cross-functional teams including Product, Engineering, Risk, and Operations
- Ability to analyze operational pain points and recommend scalable solutions
- Strong sense of accountability, ownership, and urgency in handling issues
Vacancy posted 22 days ago
Similar jobs that could be interesting for youBased on the Product Operations Associate in Taguig vacancy
- ...Responsibilities Read the drawings Understand and follow work instructions per machine Follow standards and procedures set in Production Check the materials before process and separate good from reject Fill up forms like rejection notice, production schedule,...
- ...The Operator is responsible for performing manual or automated operations to produce products according to documented specifications, standards, and customer-specific requirements. A. ASSEMBLY & TEST PRE-ASSEMBLY Receive endorsement from the Outgoing Group...
- ...to join us in shaping the next chapter. We’re looking for a hands-on Growth Operations Manager to join our Operations team, focusing specifically on the operations for our New Product launches. Operations is the team at First Circle that keeps the business running...
775000 $ per day
...ready for whatever the future holds. Through Industry X, we embed intelligence with an eye on the future of products, platform development, manufacturing, and operations. Harnessing our domain expertise and the power of AI-led insights, you will work on some of the...- ...an analytical and detail-oriented FP&A Associate to support the financial planning, budgeting... ...support strategic decisions, optimize operations, and drive financial growth across... ...financial planning for new store openings, product launches, and expansion initiatives....
- ...Executive Operations & Project Management · Manage and monitor all executive projects, ensuring timelines and deliverables are achieved... ...strategic projects. · Assist in organizing company events, product launches, exhibitions, and executive meetings. Procurement...
- ...Assist customers in selecting and purchasing Apple products Provide exceptional sales support and service to enhance customer satisfaction Build and maintain strong relationships with customers through effective communication Utilize social media and other platforms...
- ...Training and Marketing Professionals Inc. is looking for a FINANCE OPERATIONS ASSOCIATE Well known Telecommunications Company (Globe Telecommunications-Mynt) With strong career development programs Skills and Qualifications: Accounting graduate (or related...
- ...Warehouse Operations Associate – B2C Operations Primary Location Philippines - Luzon – Taguig About the Company Konnet International... ...brands with a portfolio of over 25,000 SKUs, distributing products through apps, e-commerce platforms, TikTok, and offline stores...
- ...The Finance Associate is responsible for reporting to the accounts payable team lead for processing invoices and verification of invoices. DUTIES AND RESPONSIBILITIES: Responsible for processing all purchases (supplier invoices) and refunds (credit notes). Analyzing...
- ...About this role: Wells Fargo is seeking a Technology Operations Associate Manager. In this role, you will: Supervise team and oversee processes to ensure timely completion, quality and compliance in Technology Operations Manage the operational outcomes of...
25000 - 40000 Php
...Pharmacy, Engineering, Industrial Management, Logistics, or related field 2 - 3 years Experience in manufacturing, production, or logistics operations preferred Knowledge of import/export processes and documentation is an advantage Strong coordination and problem...- ...team upon approval Handles funding requests, adjustments, and product reconciliation. Timely submission of updated remarks of... ...Marketing Professionals Inc. is need of a (2) PRODUCT RECONCILIATION ASSOCIATES (Hybrid Work Set-up)- Well known Telecommunications Company (...
- ...About the Role: The Ecommerce Sales and Operations Associate will manage the daily eCommerce sales operations for the operations of the Singapore office. Key Responsibilities: Product Portfolio Management Competitor analysis – Product pricing and market...
- ...Overview We are seeking an experienced Product Owner / Business Lead to drive the... ...insights specialists, campaign owners, operations teams, and other end users . Define... ...expected business benefits and potential value associated with product features and use cases....
- ...Job Description: Production Helper Position: Production Helper Company: Polytrade Sales and Services, Inc. Location: Veterans... ...Helper . The successful candidate will assist in production operations, material handling, packaging, and other warehouse-related tasks...
- ...Job Title: GDS Cyber Alliances Operations Lead Analyst Job Span: All Cyber Alliances... ...Skill Level: High Rank: Supervising Associate (64) Sub Function: GDS Alliances Partner... ...opportunities, Agentic AI-enabled productivity use cases, and leadership-driven priorities...
- ...Regent Foods Corporation is seeking an experienced and driven Production Manager to oversee the efficient and effective operations of our state-of-the-art food production facility in Taguig City, Metro Manila. As the Plant Manager, you will play a pivotal role in ensuring...
- ...Regent Foods Corporation is seeking an experienced and driven Production Supervisor to oversee the efficient and effective operations of our state-of-the-art food production facility. As the Production Supervisor, you will play a pivotal role in ensuring the smooth running...
- ...Qualifications: At least 1 year of sales experience (solar/renewable energy experience is an advantage) College level, Associate degree, or higher With valid driver’s license Can drive a motorcycle or car Strong communication and customer service skills...
- ...As a full-time Production Supervisor, you will play a crucial role in overseeing the daily operations of our manufacturing facility, ensuring efficient production and maintaining high quality standards. RESPONSIBILITIES: • Supervise and coordinate the activities...
- ...Job Title: Production / Warehouse Helper Job Description: A Production / Warehouse Helper assists in the daily operations of manufacturing and warehouse activities. The role involves supporting the production process, handling materials, packing finished goods,...
- ...Description Assist in the production process by supporting machine operators and ensuring efficient workflow. Handle raw materials and finished products with care to maintain quality standards. Follow safety protocols and guidelines to maintain a safe working...
- ...expertise with a strong strategic awareness of the SAP market and associated technologies. Work as a lead SAP Functional Solution... ...for candidate for Manager / Consultant level with Automotive Production Planning / Quality Management Or, Automotive Procurement or...
- ...Job Title: Production Coordinator AIQUE Innovation Technology Corporation is a fast-growing IT solutions company located at PSE... ...materials and campaigns. This role acts as a key liaison between Operations, Creative, Accounts, suppliers, and clients, ensuring that all...
- ...Assist in the production process by operating machinery and equipment. Ensure quality control standards are met throughout the production line. Monitor inventory levels and assist with stock management. Collaborate with team members to meet production goals and...
- ...Product Trainer We are seeking an experienced and passionate Product Trainer to lead the enablement of our internal teams and external... ...field sales team, client success specialists, technology and operations. Product Expertise: Serve as the subject matter expert on...
- ...Description Assist in the production process by operating machinery and equipment. Ensure adherence to safety and quality standards throughout production. Work collaboratively with team members to meet production goals and deadlines. Maintain clean and organized...
- ...Job Summary: We are looking for a hands-on Operation Production Staff to support daily production activities, especially field operations and ammonia refilling, while ensuring product quality and safety. The role requires someone technically skilled, computer-savvy,...
- ...The Product Manager is responsible for driving product improvements through data analysis, user insights, and cross-functional collaboration... ...of 3 years of experience in Product Management, Product Operations, Business Analysis, or a related role. Strong analytical...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Product Operations Associate. Be the first to apply!
