Call Center Agent-Ticketing Agent
Full-time
Caldwell Communications
Accounts that we can offer: Travel, Sales, Healthcare, Financial, Collections and Telco account Jobs Responsibilities:
- Communicates with customer on the phone or by way of written correspondence to deal with concerns.
- Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
- Matching customers’ demands to Clients’ products and solutions and services
- Using settlement and influencing abilities to recover from objections and achieve the customers’ buy-in
- Communicating specific information to internal and external clients and sharing understanding with colleagues
- An open, friendly and professional work environment.
- A professionally and personally rewarding career.
- Opportunities to grow and be promoted within the company.
- Performance incentives and employee perks and benefits.
- Competitive Salary
- 13th Month Pay
- HMO with 3 free Beneficiaries on Day One
- 20% ND Maternity/Paternity Leave
- Opportunity for rapid career growth for Top Performers
- Retirement/Life Insurance for Qualified Staff
- Work-life Balance Processes and Programs
APPLY NOW!
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Call Center Agent-Ticketing Agent in Navotas vacancy
- Job Description We are hiring Financial Customer Service Representatives to assist clients with account inquiries, billing, and transactions while providing accurate, professional support. Responsibilities: Respond to financial inquiries via phone, chat, or email ...
Orbit Recruiter PH
Navotas3 days ago - We are mass hiring for Call Center Agents - Non Voice Account as prior in our Metro Manila sites! Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY! Responsibilities: • Resolve customer inquiries, concerns, or complaints effectively and escalate...
Sapient Global Services
Navotas14 days ago - Job Responsibilities: • Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution. • Accurately document customer interactions, transactions, and order details within the...
Orbit Teleservices Manila
Navotas3 days ago - ...We are looking for Call Center Agents to join a fast growing account in Quezon City. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities...
- ...Confident on the phone and cool under pressure? This part-time role puts you at the center of fast-paced auction activity—making critical outbound calls, delivering clear info, and keeping everything on track. About the Company: This is a full time role with a partner...
6 - 10 $ per hour
...MUST READ THIS JOB POST FULLY BEFORE APPLYING We're hiring 20 full-time, high-performing Call Center Agents with excellent English and a strong background in sales, customer service, or appointment setting. This is a remote role for serious, hungry professionals...- ...Job Summary: We are seeking motivated and results-driven Call Center Agents to join our US Timeshare Campaign. As an Appointment Setter, you will contact qualified leads in the United States, build rapport with potential customers, and schedule appointments for...
- Account: Retail Blended Account (Voice/ Chat) Location site: GH Tower GH Mall, San Juan City Qualification: atleast 6 months BPO Call center experience Amenable to work onsite and for night shift Start date: Asap Offer: up to 24k package plus benefits
RSD Human Resource Management Consultancy
San Juan14 days ago - ...Remote Your Mission: Day to Day Responsibilities Turn incoming calls and online leads into confirmed self-storage rentals Guide... ...Toolbox: Skills to be Successful ~1+ year in sales or a call center (bonus points if you’ve done both) Confident, persuasive...
- ...Quality Assurance Business Analyst – Contact Center Operations Summary The Quality Assurance Business... ...interactions (including by not limited to sms, email phone calls, chat, and CRM). Verifying the contact center agent is providing correct information and following all...
- We Are Hiring for CSR Role Qualifications: - College Graduate with No BPO Experience - At least 6 months BPO experience for HS Grad/SHS/College UG - Can start ASAP! Site: Cybergate, Mandaluyong City
Cobden and Carter International
Mandaluyong23 days ago - ...needs. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program...
- Pharmacy Integrity Auditor Summary Role Responsibilities This individual will report to the program integrity Associate Manager and act as a shared resource in collaboration with various program teams to review both chain and independent pharmacy audit requests...
- ...company policies, procedures, and service level agreements What we're looking for Previous experience in a customer service or call centre role, preferably in the Call Centre & Customer Service industry; College grad + 6mos Sales experience Excellent...
Talent Outsourcing Channel (TORCH) Solutions
Taguiga month ago - Customer Service Representative Metro Manila | Onsite Job Description We are looking for Customer Service Representatives to be the first point of contact for clients and customers. You will assist with inquiries, provide solutions, and ensure a positive experience...
Sapient Global Services
Manila9 hours ago - ...itinerary changes using GDS tools (e.g., Amadeus, Sabre, Galileo). • Provide professional and accurate assistance via email, chat, or ticketing systems. • Ensure high levels of customer satisfaction and compliance with service standards. • Accurately update booking...
Cald Well
Quezon City23 days ago - Jumpstart Your Career with Us - Be the Difference We're Looking For Are you ready to grow, shine, and make an impact? We're on the hunt for motivated, reliable, and enthusiastic individuals who are eager to start or level up their careers. If you're someone who thrives...
Orbit Teleservices
Caloocan Citya month ago - ...providing the resources and solutions for Medicine and Medical Devices in the Global Market. Position: Mandarin Pharmaceutical Call Center Agent, Company Industry: America’s Leading Brand for Trusted Medicine and Medical Devices Work Location: BGC, Taguig City Work...
J-K Network Services
Taguiga month ago - We’re looking for friendly and motivated Call Center Agents to join our team. You’ll be the first point of contact for customers, answering questions, resolving issues, and making sure every interaction ends with the right solution. Key Responsibilities: Answer customer...
BPO Hiring
Quezon City3 days ago - ...Retirement/Life Insurance for Qualified Staff • Work-life Balance Processes and Programs Job Responsibilities: • Answers phone calls and provides important information/ assistance to clients • Checks mail, fax, and internet mail to provide customer assistance • Communicates...
Caldwell Communications
Quezon City3 days ago - Skills/ Qualifications needed: Communication: Excellent verbal and written communication skills. Interpersonal: Strong ability to build relationships and engage with customers. Problem-Solving: Ability to address and resolve customer issues effectively. Technical...
Caldwell Communications
Quezon City4 days ago - Call Center Agent - Dayshift Account | No Experience Needed | Concentrix Alabang Concentrix Philippines is hiring Call Center Agents for our Alabang site. This is a great opportunity for beginners looking to start a career in the BPO industry, especially for those seeking...
Concentrix Philippines
Muntinlupa28 days ago - Call center agents serve as the main point of contact between the company and its customers. They handle inbound inquiries, resolve customer concerns, process orders, maintain accurate records, and deliver exceptional service to ensure high customer satisfaction. What...
BPO Hiring
Quezon City17 days ago - An airline ticketing and reservation agent is responsible for managing customer inquiries and reservations for flights. Employee will be: - Assists clients in providing flight quotation and other flight concerns via phone, emails or walk-ins - Processes change of reservations...
CITADEL Pacific Ltd.
Makatia month ago - ...Technology Service Center Analyst II – Advanced Windows 11, Windows Server & Infrastructure... ...Respond to escalated Help Desk tickets requiring Level 2 expertise. Perform advanced... ...appropriate. Participate in after‑hours on‑call rotation as required. Support the IT...
- ...This is a remote position. Sales Team Leader — Cold Calling Fusion is looking for a driven, high-accountability Sales... ...service-based businesses, particularly individual real estate agents, who have a strong track record but are often overlooked by traditional...
- ...What IT Service Center contributes to Cardinal Health IT Service Center is responsible for resolving customer/client technical issues... ...gauge and facilitate the most appropriate response. Handles call professionally during all interactions and provide prompt and efficient...
- ...Overview The Triage Customer Support Agent serves as the first human point of... ...feel heard, helped, and cared for. Live Call Support Answer inbound calls routed through... ...Customer Support Lead is unavailable. Ticket Management Manage the Zendesk ticket...
- ...Job Description: Interact with ING’s clients through chat (live or otherwise), voice or video calls, email, messaging, and other communication channels, as may be assigned. These clients have questions and concerns about, among others, their daily banking products...
- ...Role overview As a Japanese Bilingual Player Engagement Agent, you'll serve as the essential link between our clients and the... .... Investigate and resolve player inquiries promptly through ticketing, email, or chat. Assist internal teams with project-related...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Agent-Ticketing Agent. Be the first to apply!
