Customer Service Representative
Full-time
Miranda HR
- Handle customer inquiries via phone, email, and chat with a focus on providing excellent service.
- Assist in resolving customer complaints and technical issues in a timely manner.
- Maintain thorough knowledge of products and services to effectively communicate with customers.
- Collaborate with team members to enhance the customer service experience.
- Document customer interactions and follow up on unresolved issues as necessary.
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 0–2 years of customer service experience preferred.
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Proficient in digital communication tools and platforms.
- Qualities and Traits: Strong work ethic and ability to handle stressful situations.
- Qualities and Traits: Team player with problem-solving abilities.
Requirements
Vacancy posted 1 day ago
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